Deskhiker - Remote Jobs

We're looking for an experienced UX researcher to help us shape Prezi’s exciting future by redefining the way ideas are developed, presented, and shared.  We believe that all good things start when people share ideas. Prezi is redefining what the experience of building and sharing ideas should be today.  We’re reinventing meetings and presentations in the new hybrid workspace enhancing video conferencing with immersive, interactive content.  

UX researchers collaborate closely with product managers, developers, and product designers. They help shaping the future of our products with insights at step of the process, from strategy, through evolving solutions through rapid iterative testing and evaluating impact post-release.

As a UX researcher, your job is to understand our customers’ goals and problems they want to solve. Co-create a wide variety of solutions by prototyping many ideas using a variety of tools. You can make decisions about the high-level design of workflows and the details of micro-interactions. You consult with product managers, developers, and UX researchers to reach the best possible solution. 

 

Prezi is a constantly evolving product that will never be "done" because we know we can always make it better. Every day, millions of people share ideas with Prezi - improving their experience and making Prezi more accessible are the two goals that drive everything we do.

 

Based in Germany, Hungary or Latvia (we have offices in Berlin, Budapest and Riga, but we are a virtual first company, so you can work remotely from these countries), you’ll report to the director of UX Research, Gabor Valyi.

 

If you...

• have deep empathy for customers, bringing the user context (intent, needs, technical competence, use cases, user flows, etc) to defining, scoping, prioritising, evaluating and evolving solutions
• actively engage with understanding business priorities as they relate to the customer experience, working with stakeholders, identifying opportunities for product.
• have minimum 4 years experience with supporting complex user flows and mass market consumer grade products (desktop apps, mobile apps, web based services) as a user experience researcher
• have solid experience in conducting user experience research with a wide variety of user research methods involving qualitative (competitor analysis/desk research, contextual interviews, usability testing, survey, ethnography, diary study) and quantitative data on user behavior
• have a constructive attitude and ability process feedback easily
• have great verbal and written communication in English, excellent listening skills and a proven ability to communicate insights effectively
• have meeting and workshop facilitation skills
• have a Master’s degree preferably in Cognitive Sciences / Psychology / Human Computer Interaction / Design / Computer Science
• strive in an agile, fast-paced environment, adapting to changing priorities in a flexible manner

..then we would love to talk to you!

 

Bonus if you

• have experience using Prezi
• have a passion for visual communication
• enjoy highly collaborative environments

 

The best part: 

Join an awesome team who highly appreciates visual communication, who believes that together we are greater than the sum of our parts, and who deeply cares about those around us.

At Prezi, we celebrate the diversity of our customers and our employees. We employ people from all backgrounds to build a product for everyone. We are looking for people who will bring in their different perspectives and help us on our mission to reinvent how people share knowledge, tell stories, and inspire their audiences.

If you are into visual communication, love to be a part of a team, and care about those around you, we encourage you to apply with your CV and if you have portfolio we'd love to see that too.

Do you want to help companies like Allbirds, Bombas, Clorox, and UNICEF USA accelerate their growth through strategic, data-driven experimentation?

Then you’ve come to the right place.

We are replacing gut feel with data-backed A/B testing that drives impact throughout the customer journey. In the past decade, we’ve launched more than 18,000 website experiments and personalization campaigns for hundreds of clients — and in the process have crafted a proven methodology to maximize results and customer insights from high-velocity testing.

This is your chance to be part of a full-service consulting team, leading Paid strategy for some of the most exciting companies in the world.

The Director of Performance Marketing
We are seeking a Director of Performance Marketing to lead our newly launched performance digital advertising practice that pairs with our industry-leading Conversion Rate Optimization team. This is an opportunity to grow and shape our Paid strategies—from product offerings to team structure—as we build this group from the ground up.

As we conceive it today, this role will focus on:

• Developing expanded Paid services, with an emphasis on SEM and Paid Social
• Leading hiring and structuring for the Paid Media team
• Partnering with clients to design Paid Performance programs that specifically seek to drive impact while gaining critical customer insights
• Acting as a player-coach, executing as an early member of the team, before moving into a full-time people management role
• Working with business development to pitch new and existing clients on expanded services

Experience and skills:

• 5+ years of experience managing Paid digital programs, including SEM and Paid Social (recent hands-on-keyboard experience preferred)
• Experience working in professional services, specifically serving in a client-facing capacity
• 2+ years of experience in people management, including experience helping to support and foster professional growth
• Lifelong learner, growth mindset
• Strong presentation and communication skills
• Passion for using data to increase conversions
• Experience analyzing digital business data to inform decisions and plan strategically
• Time spent working cross-functionally in a highly collaborative environment, preferably in a remote capacity
• Genuinely enjoy working with clients, their distributed stakeholder groups, and celebrating their growth

Company Benefits

• Strong base compensation plan with a competitive bonus plan
• 100% remote, continue to work from where you are based (we’ve always been a fully distributed team and will continue to be one once COVID is behind us)
• Health insurance reimbursement allowance
• Retirement plan with 4% company match (subject to a 3 month waiting period)
• Bi-annual variable bonus plan (on top of competitive salary)
• Professional gear (e.g. MacBook, monitor, and noise-canceling headset)
• Annual All Hands trips
• Paid Parental Leave
• Liberal vacation policy
• Access to group performance coaching sessions

We make websites easier to use. Through a scientific method of determining which site improvements result in actual performance improvements, we replace the old way of designing sites through gut feel and management opinions with designing sites through data. Tactically speaking, clients come to us for both strategic direction and to supplement their internal teams.

The In-House Recruiter
To keep pace with our growth, Cro Metrics is seeking a full-time In-House Recruiter to manage our full-cycle hiring processes. As an In-House Recruiter you’ll work closely with hiring managers to identify current and future hiring needs, advertising, and promoting career opportunities. Further, you’ll be instrumental in streamlining our hiring workflows and helping optimize our “Paid Interview” process.

To be successful in this role, you should have considerable experience in sourcing, interviewing, and evaluating candidates, particularly for specialized positions. Further, you’ll be responsible for ensuring candidates have a positive experience, at every stage of the process, regardless of whether they are hired.

Day-to-day Responsibilities

• Collaborate with hiring managers to write or improve job descriptions, candidate qualifications, and ads for current and upcoming openings
• Advertise job openings on careers pages, job boards, and social networks
• Optimize and administer employee referral programs
• Source candidates through channels (LinkedIn, professional networks, etc.)
• Screen and evaluate applicants and update candidates on hiring processes
• Conduct first-round interviews, facilitate subsequent interviews with hiring managers
• Experiment with different tactics to effectively attract candidates. For example, job titles and descriptions, tapping into professional organizations, reaching out to past candidates, etc.
• Keep hiring managers informed on the status of open positions
• Analyze employee attrition and retention to forecast hiring needs
• Answer candidates’ questions regarding our hiring processes
• Participate and administer portions of “Paid Interviews” and working with hiring managers to optimize the Paid Interview process

Experience and Capabilities

• Proven track record of successfully fulfilling hiring requirements for specialized positions as an internal recruiter or similar role leveraging a variety of strategies (3+ years)
• Hiring for marketing and technical positions for a client services organization a big plus
• Experience working within the full hiring lifecycle: defining job descriptions, advertising, candidate recruiting, evaluation, interviewing, negotiating offers, and optimizing hiring processes
• Working knowledge of labor legislation (we’re a fully distributed team that hires throughout most of the U.S. We’re not expecting a law expert as we have resources we can turn to, but foundational knowledge is important)
• Excellent verbal and written communication skills
• Experience and best practices using tools and platforms to aid in the hiring process: Applicant Tracking Systems, LinkedIn Recruiter, skills assessments

Company Benefits

• 100% remote, continue to work from where you are based
• Health insurance reimbursement allowance
• Retirement plan with 4% company match (subject to a 3 month waiting period)
• Professional gear (e.g. MacBook, monitor, and noise-canceling headset)
• Annual All Hands trips
• Paid Parental Leave
• Liberal vacation policy
• Access to group performance coaching sessions

As with many young companies, your responsibilities will change over time. However, here are some of the things we expect you to take on as a Senior Ruby Engineer in our Analytics team:

• Gather and process large volumes of data. You will play a meaningful role in improving a backend that processes very high volumes of raw data
• Support the rest of the team in improving the quality of our main Rails application
• Contribute to technology strategy; Take a front seat in our decision-making on evolving our Analytics service using technologies that fit our purposes
• Support junior engineers through high-quality, scalable engineering designs and helpful code reviews
• Stay up to date with the latest trends in (relevant) technology

Please note that we are only able to consider applicants within UTC-1 - UTC+3 or South Korea at this time.

Requirements

Professionally

• You have 4+ years of professional experience as a backend engineer, with at least 2 of them in developing high traffic web applications
• You are very well versed with Ruby
• Strong SQL and data processing experience. We use PostgreSQL for almost everything
• Good knowledge of cloud environments, (mainly with AWS, though DigitalOcean would help as well)
• Good knowledge of software development fundamentals; how to structure programs and decompose problems, when to apply patterns, when and how to select the right paradigm for a task
• Next to speaking English fluently, you can understand and translate business requirements into clearly articulated technology solutions

Nice to Have:

• Experience with Rust (parts of the Analytics codebase are in Rust)
• Practical knowledge of CI/CD systems
• Practical knowledge of provisioning and orchestration tools. We presently use SaltStack and Terraform
• Practical knowledge of job schedulers such as Sidekiq, Faktory, and/or pg_cron

Behaviourally

• You're passionate about coding. You know how to run code, not just write it
• You're pragmatic, you know when to be hands-on, and enjoy taking the lead in challenging situations
• You're excited to learn new technologies and best practices
• You’re always up for pairing and tackling problems with your colleagues
• You're eager to learn, contribute to design and architecture decisions, and inspire change

What is it like to work at ChartMogul?

• You’ll join the adventures of an early-stage company and experience what it means to have an incredibly impactful job
• You’ll become part of a team of nice, awesome, and highly dedicated people who all have the same mission: Helping companies build better businesses
• You’ll receive a great salary pack (market or upmarket)

We're looking for one of the first Infrastructure Engineers to join the team. In this role, you will be encountering challenges that haven't been solved before - everything from developing services that handle workflows of thousands of users, to working with the latest cutting-edge features of Docker and K8s, to scaling our K8s cluster.

Our stack:

• Typescript, React, GraphQL
• Node.js, PostgreSQL, Redis
• Kubernetes, AWS, Docker
• Design system with components in Storybook

What you'll work on:
We like to keep our infrastructure elegant and simple, but there are many hard problems that make us experiment with new things - and you will have a say in the choices of technologies we use and the features we implement. We don't expect you to be an expert on everything, but we expect you to learn fast and take the lead on challenges we face.

Here are some examples of what you'll work on:

• You will be responsible for scaling our infrastructure as we grow and optimising the costs of our cloud deployments
• You will work on deployments of data and execution services within customer VPCs to make sure Deepnote never stores sensitive data of enterprise customers
• You will help build backend for features enabling work with distributed computing and with large datasets
• You will support our community of data scientists and developers and help them succeed using Deepnote.

About you:

• You have at least 4-5 years of relevant experience.
• You have an excellent understanding of distributed systems and systems architecture.
• You have a good understanding of backend and database technologies.
• You can make trade-offs and decisions between requirements aned complexity.
• You don't define success by only delivering a feature, but also by making sure it is well-understood and used by users.

Bonus points:

• You have experience with working with designers through Figma.
• You have experience in data analysis and/or data science.
• You have worked on notebooks, visualizations, BI tools, or data pipelines.

Benefits**:**

• Competitive compensation package with equity options
• 25 days of PTO + sick days
• Health benefits package
• Kick-start bonus to set you up
• Unlimited budget for learning
• Gym & sports membership reimbursement
• Semi-annual company retreats
• Budget for travel to our offices in Prague / San Francisco

We're looking for a Full Stack Engineer to accelerate our product development. You'll work on some of the most difficult problems in the field - we don't expect you to be an expert on everything, but we do expect you to learn fast and take a lead.

Your responsibilities will range from writing beautiful and performant code to gathering user feedback, all the way to designing entire workflows. You'll become an expert in data science tooling and we'll trust you to make the call which technologies we use and which features we implement.

Our stack:

• Typescript, React, GraphQL
• Node.js, PostgreSQL, Redis
• Kubernetes, AWS
• Design system with components in Storybook

What you'll work on:

• You will build new features across everything from the backend logic to UI components.

MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.

Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.

With over 20,000 customers — including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp — it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.

Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to
#jointhenest.


How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.


The role: Site Reliability Engineer

You will be a key part of a new reliability team, working closely with the wider team to design and implement highly available and scalable solutions, whilst ensuring sufficient monitoring and alerting solutions are implemented and maintained. Your clients are not only our customers, but also the engineers working for MessageBird.

Together with your team, you are responsible for defining and establishing SLO’s, to ensure latency is on the level where we want it.

We are looking for a Site Reliability Engineer (SRE) who has knowledge and experience in cloud environments, working with a high load. You love to build and operate solutions that drive crucial functionalities. You're passionate, collaborative, a good mentor and self-motivated. You enjoy solving challenges and working on complex problems.


What you’ll do

• Build tools to increase the flexibility and scalability of the platform
• Ensure appropriate availability, reliability and scalability of applications and services - for both internal and external stakeholders
• Responsible for improving the reliability and performance of our products through root-cause analysis and reviewing gaps in designs and implementations of our infrastructure
• Optimize workflows through automation
• Identifying and establishing SLO’s
• Engaging in knowledge transfer across the engineering team
• Advise on engineering standards, procedures, methods, tools and techniques

What You'll Bring 

• 1+ years of experience as an SRE Engineer
• 3+ years of experience in backend programming ideally with professional experience coding in Go
• Extensive Linux experience
• Prior experience of designing, deploying, and scaling production environments for consumer (both internally as externally) and enterprise facing products
• Experience with establishing SLO’s
• Experience with running & deploying applications on Kubernetes 
• Knowledge of cloud performance (Google and AWS) 
• Knowledge of cloud infrastructure principles (load balancing, high availability, server-based and serverless architecture, database configurations

Psst… some added perks

• The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
• WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly manner.
• Top-notch work equipment (including Bose headphones!).
• MessageBird swag to keep you well-dressed.
• The occasional (virtual) company-wide and team events. 
• A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.

MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.

Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.

With over 20,000 customers — including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp — it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.

Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to
#jointhenest.


How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.


The role: Business Development Manager - HK and Taiwan

MessageBird is looking for an Enterprise Account Executive (Business Development Manager) to sell to high-value prospects and customers. In this role, you will be responsible for sourcing, qualifying and closing new opportunities. You will look after a specific territory and assigned quota while maintaining the highest levels of customer satisfaction. 

Your hunting ground will beHong Kong and Taiwan. You’ll report to the Asia Sales Director and work in close partnership with Sales Development, Product Management, Customer Support/Success, Marketing, Legal and Finance.


What you’ll do

• End to end ownership of identifying, creating, developing, negotiating and closing high-value opportunities positioning our CPaaS Platform to Enterprise Clients 
• Own the entire commercial engagement from proposal development, pricing strategy, negotiation to closing
• Will own accurate forecast and monthly and quarterly commit
• Work with internal teams in a collaborative manner to execute account specific sales strategies and also to ensure smooth onboarding of the customer
• Develop and grow MessageBird visibility and relationships across multiple levels within the customer organization. Navigate through decision makers and influencers
• New customer acquisition and drive new revenue. Employ a solution-selling methodology to facilitate customer evaluations and to help them understand MessageBird’s unique differentiation
• Keep up-to-date records of Activities, Opportunities, and Accounts in our CRM
• Be responsible for building and maintaining sufficient pipeline coverage
• Operations to design mutually beneficial contracts to address customer requirements and balance the needs of our business
• Representing MessageBird at events/tradeshows

What you’ll bring

• 6+ years of progressively increased responsibility in B2B within the SaaS space
• Able to manage relationships with all levels of the partner community
• Full professional proficiency in English and Cantonese, both verbally and written. 
• Track record of personally selling and closing complex technical solutions to enterprises and software companies 
• Strong experience in both the direct and partner channels are strongly desired
• Experience with creating pricing proposals, negotiating terms and managing the contract process. Fearless and a ruthless focus on execution.
• Strong working understanding of HK and Taiwan technology Landscape. Prior experience within CPaaS offerings is very helpful
• Demonstrated experience with Enterprise and the ability to leverage those contacts
• Experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers

Psst… some added perks

• The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
• WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly manner.
• Top-notch work equipment (including Bose headphones!).
• MessageBird swag to keep you well-dressed.
• The occasional (virtual) company-wide and team events. 
• A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

MessageBird is an equal opportunity employer. If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.

MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.

Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.

With over 15,000 customers — from small and mid-sized businesses to some of the world’s biggest brands — it’s likely that you’ve benefited from our technology at some point. Our products range from turn-key applications like Inbox, Flow Builder and Campaign Builder, to leading solutions and APIs for enterprises; all are available through our Online Self-Serve (OSS) dashboard.

Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to
#jointhenest.


How we work

We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact — right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.

We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity; in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line — together as a team. Sound refreshing? We think so, too.


The role: M&A Integrations Manager

If you have experience guiding M&A integration processes and want to help create and manage the integration playbook for a rapidly scaling unicorn, then this is the right role for you. As the Corp Dev Integrations Manager, you will work with our senior team, formulate a cohesive integration strategy, and execute it from start to finish. You will have an impact from your first day on the job, helping MessageBird integrate multiple acquisitions. To be successful, you need to be able to dive into the numbers, summarise results at a high level for our exec team, and then convince and support stakeholders to implement your ideas.


What you’ll do

• Serve as the principal day-to-day point of contact for all things related to integration. A typical integration will involve designing new organisation structures, syncing cultures, integrating systems, overhauling operations, consolidating product offerings, and brainstorming cross-selling plans. The list goes on :)
• Establish the overall integration process strategy, design, and protocols to be followed by all stakeholders such as product, engineering, people, finance, commercial, and operations.
• Create clear plans and timelines for integrations. Then, influence the org and move mountains to make sure the plans are executed.
• Motivate and involve people through existing and imperfect channels of authority. The integration manager needs to inspire people to execute on the integration.
• Be able to appreciate the emotional and cultural issues involved, handle them personally, and help others deal with them constructively.

What you’ll bring

• 2-5 year of experience at a large international accounting firm, focused on M&A integration
• Ideally experience in, or working with, growing and scaling technology companies, either in a corporate or advisory position
• Thorough knowledge of and experience in cross border M&A integration, ideally with complex software and technology companies
• Well organise and autonomous – able to work both independently as well as in multidisciplinary teams
• Detail-oriented with the ability to analyze raw data and synthesize action plans based on those insights
• Outstanding stakeholder management skills, you are able to build lasting relationships
• Excellent oral communication and writing skills in English;  additional languages are a plus 

Psst… some added perks

• The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
• WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly manner.
• Top-notch work equipment (including Bose headphones!).
• MessageBird swag to keep you well-dressed.
• The occasional (virtual) company-wide and team events. 
• A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!

MessageBird is an equal opportunity employer. If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.

Percona is an industry leader in providing elite services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.

What’s the job?
Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behavior. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures.
 
This is not an entry-level role where you’ll just be triaging the boring and monotonous.  We are not a call-center operation, we are a team of senior IT folks with a collective knowledge that solves problems for Inc 50. companies and works with some of the largest MySQL deployments in the world.

You’ll be teaming with some of the most well known database ninjas in the industry who are even better teammates, friends and mentors. This is a mid-level position, where senior personnel will be assisting you to improve and develop your own skills and become more proficient with databases than you can possibly imagine.

This is a 100% remote role, so you can be located anywhere in the world. All you need is a decent, stable internet connection.


What does it take to be a Percona Super Hero?

• Good hands-on knowledge of both MySQL and InnoDB
• Be a skilled with some of the MySQL ecosystem of tools and technologies
• Knowledgeable about performance tuning, query optimization, & index tuning
• Know-how of backup solutions such as Xtrabackup, mydumper, etc, and also of Point-in-Time-Recovery
• Some experience with high availability solutions (replication, routers, proxies, etc)
• Exposure and practice with zero-downtime procedures
• Good understanding of monitoring requirements
• Demonstrable experience of administering Linux based systems
• Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
• Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
• Availability to travel for the occasional team meeting, conference or customer visit
• Experience working with customers in English

What will make you stand out?

• Experience working in SLA-bound operations
• OpenSource Community contributions (could be a blog)
• Good practice with working over screen-sharing/phone
• Galera / XtraDB Cluster / ProxySQL / Orchestrator
• Cloud Services such as AWS and RDS, Azure, GCP
• Percona Monitoring & Management (PMM) and other monitoring tools
• Configuration management solutions such as Ansible, Puppet or Chef
• Percona Toolkit suite
• MySQL DBA professional certifications
• MongoDB
• PostgreSQL 
• MyRocks 
• Kubernetes / OpenShift / Docker
• Advanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc)

Location:  Remote, work from home position anywhere. 5 day work week including weekend

Participation with the on-call team schedule.  You will need to be able to travel to company events, conferences, etc. as safety permits.
 
Your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.

Please review our Percona GDPR Privacy Policy.