Business Analyst in USA, Remote

15 days ago
Entry-Mid Level
Full Time
Our mission is to protect life.

We're out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We'll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It's a big mission, but it's one we'll pursue relentlessly every single day.

Location: This is a Remote Role in the United States

Your Impact
This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions..

Your Day to Day

Work as member of the Software Services Team.

Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements.

Discover complex business requirements - providing structure and clarity where there is ambiguity - and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions.

Collaborate with the customer to configure the system to achieve their business outcomes.

Assess impact and feasibility of proposed solution - including change management and other non-program implementation costs - evaluating alternatives and delivering solutions that accomplish agency outcomes.

Design, administer, and document functional acceptance tests and training.

Basic Qualifications

Bachelor in Business, Operations, Computer Science, or Engineering.

Experience managing process improvement or facilitating change management amongst teams.

Demonstrated outcome-driven thinking. Can make hard tradeoff assessments.

Willingness to join forces and drive company-wide initiatives across multiple departments

Preferred Qualifications

Demonstrated leadership experience

Self-starter who thrives with problem-solving and embraces ambiguity

Experience working with or in Law Enforcement

Some coding experience, particularly JSON

Compensation and Benefits

Competitive salary and 401K with employer match

Discretionary paid time off

Robust parental leave policy

An award-winning office/working environment

Ride along with real police officers in real life situations, see them use technology, get inspired

And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.