Deskhiker - Remote Jobs

Customer Success Manager in Los Angeles, Remote

14 days ago
Boulevard
Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize potential for salons and spas, as well as the clients they serve.

Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clients. By facilitating a better, personalized experience across every transaction and interaction, Boulevard’s technology not only helps salons and spas to survive, but thrive. Take a look at how we (and YOU) can make that happen.

DARE TO DISRUPT | INSPIRE INNOVATION
We are diligent about solving hard problems and are not afraid to challenge conventions or question the status quo. If our ambitions aren't terrifying, we aren't pushing ourselves enough.We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication and we design each and every detail to maximize potential, power and impact. Do our values match? Read through our story and what we value the most.

Customer Success at Boulevard
We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our Customer Success team is where you belong.

This Role
As a Customer Success Manager, you will partner closely with the largest and most successful beauty and personal care businesses in the nation to ensure they are realizing the incredible value of our platform. You will be an important member of our core team, influence Boulevard’s continued success, and help shape the future of our market. You will actively manage a portfolio of businesses and play a key role in ensuring and strategically growing Boulevard’s revenue.

You will:

  • Develop and manage a number of high-value client accounts, all of which have unique and complex needs
  • Build and maintain relationships with your accounts, creating a premium and high-caliber experience
  • Help with onboarding and training the client to use the Boulevard platform, regularly coach on best practices
  • Analyze user engagement data, identify actionable insights. Report regularly on KPIs
  • Collaborate with various internal teams to make sure clients are delighted by Boulevard’s offering
  • Ensure client satisfaction and negotiate successful resolutions. 
  • Identify areas for improvement in the customer experience, both in our product and processes
  • Reach out to accounts to gather intelligence on how they are currently using our products and determine what features and services are the most/least valuable to their businesses
  • Identify opportunities for selling additional tools/products to help our clients accomplish their business needs, communicating those opportunities to the respective account executive
  • Be a mentor and resource to new hires and members of the Customer Success Team

You have:

  • 3+ years of relevant experience managing multiple accounts with a proven track record of success OR 3+ years experience as a Salon Manager, Spa Director, or similar role
  • An aptitude to understand Boulevard's technology platform and build meaningful relationships with customers of varying technical savvy.
  • Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail and providing exceptional service
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
  • Demonstrated ability for and interest in project management and analyzing data sets
  • Intelligent, quick thinking, fast learning, creative problem-solver
  • Team player with excellent communication, interpersonal,  and organizational skills

Bonus points:

  • Familiarity with SaaS business models
  • Prior experience at a tech startup
  • Experience with sales or account management

BENEFITS
In addition to the wonderful people you’ll get to work with (meet some of them here!) and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically.

Take a break whenever you need to with our unlimited vacation day policy.
Fully remote so you can choose where you want to work.
Health is a priority so we’ve got you covered with dental, medical, vision, and life insurance.
Investing in the future with a 401(k) option.
Equity: get ahead on the ground floor and grow with Boulevard.

NOT CONVINCED?
Hear what Leo, one of our architects, has to say about life at Boulevard. Read through what our customers are saying about our product. Check out our latest product release and how we’re continuously working to improve.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Mid Level
Full Time
Anywhere (100% Remote)

Account Executive (Mid-Market) in Remote

20 days ago
SimpleTexting
SimpleTexting is growing! We’re looking for an Account Executive who’s eager to help our future mid-market customers understand and leverage the power of SMS. You’ll join a talented team that’s using a combination of inbound and outbound efforts to drive serious growth. Ideally, you have a least a couple of years of similar experience under your belt. If you are looking for a career opportunity with an independent, successful, and profitable company—we should talk.

To be successful in this role, you should have previous experience as an Account Executive where you consistently exceeded sales quotas. We’re seeking a candidate who has full sales-cycle management skills. You’ve got the chops to go from prospecting to close because you’ve done it before.


Responsibilities
  • Take over the conversation and relationship building once prospects have become Marketing Qualified Leads
  • Build a thorough understanding of our products and communicate the proposition and value to prospective customers through phone calls, web demos, and email communication
  • Build rapport and ask digging questions to further qualify client opportunities and establish alignment
  • Identify stakeholders (Champions, Decision-Makers, Legal, Procurement, Finance, etc.) and determine best practices for navigating and influencing the conversation
  • Manage, track, and report on all sales activities and results
  • Work closely with Customer Success and Support teams to ensure customer satisfaction and retention
  • Work collaboratively with other departments across SimpleTexting to ensure product and client alignment
  • Improve our sales funnel by bringing your innovative ideas to the table


Minimum Qualifications and Skills
  • Proven work experience as a Sales Development Representative, Sales Account Executive, Sales Development Manager, or similar role
  • Hands-on experience with multiple sales techniques (email, inbound leads, phone qualification)
  • Track record of achieving sales quotas
  • Experience with CRM software (Pipedrive, Salesforce, etc.)
  • Understanding of sales performance metrics
  • Excellent communication skills—both written and verbal
  • Strategic thinker
  • Ability to create engaging presentations


Bonus Points
  • Experience in SMS marketing
  • Experience working for a distributed company

Location
  • Remote – must be available to work primarily US hours

Compensation and Benefits
  • This is a full-time remote position. (We’ve been fully distributed since 2010, long before COVID.)
  • Competitive compensation (based on experience)
  • Generous commission/bonus based on achievement to target
  • Excellent healthcare plan, with 100% of your employee premiums paid for (US only)
  • Unlimited flexible paid time-off policy


About Us
SimpleTexting is the leading web-based platform for SMS marketing and business texting. We recently ranked 600 on the Inc. 5000 list of America’s fastest-growing companies! Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.



Mid Level
Full Time
Anywhere (100% Remote)

Account Executive in Remote

22 days ago
Intellimize
Intellimize is redefining how people think about personalization and optimization. We’re backed by leading early-stage investors including Amplify Partners, Homebrew, and Precursor Ventures. Intellimize intelligently optimizes websites for revenue driven leaders. Our machine learning automatically personalizes the buyer’s path to drive more web conversions. On average, our customers achieve 46% lift. We work with great companies like Drift, Looker, Unilever, Sumo Logic, Tableau, Emburse, and many more.

We believe everything we do flows from two things: making our customers wildly successful and having this be the best professional experience of our lives. This company is based on our customers achieving their goals, getting promoted, and getting up on stage saying great things about our work together.We’re headquartered in San Mateo, CA, and these days in Zoom meetings. This role can be permanently remote, from anywhere in the U.S.

Our dream candidateYou’re not a typical Account Executive.

Missing quota is not an option for you.

Not winning the Top Gun Award leaves you unfulfilled.

Going a month without closing a deal creates a pit in your stomach.

Your idea of a great enterprise sales cycle is 90 days, not 9 months.

Your vision of beauty is a well documented opportunity in Salesforce.

Negotiating is reminding a procurement officer of value and ROI, not discounting price.

When your customer presents your case study on stage, you beam like a proud parent.

The day after closing your largest deal ever, you’re assessing what you could have done better.

You’re okay not being the smartest person in the room, as long you can learn from the others.

Riding on a bus full of average is not acceptable. You want to be riding shotgun on a rocketship.

If that sounds like you, we have an opportunity that you would love.

Our solution is a unique Intelligent Website Optimization platform that is driving an average 46% uplift in online conversion rates for organizations like Tableau, Drift, Looker, Sumo Logic, Unilever, and more.  It’s machine learning that works.

Our approach is High-Velocity Enterprise Selling.  All of the fun, challenging enterprise selling activities condensed into a repeatable, predictable 90 day closing framework.  And you will have hands-on executive support and mentoring as a force multiplier to help you succeed.

You will be selling six-figure deals to B2B and eCommerce companies while developing trusted partner relationships with their senior marketing executives.

You are expected to close on the average one deal per month, but since you’re awesome, you’ll probably do more.

And you will help us accelerate as we are entering high-growth mode and take us to $100M ARR and beyond.


Does this sound like your cup of tea?  If so, apply today!
Mid Level
Full Time
Anywhere (100% Remote)

Sales Development Representative in Remote

29 days ago
Hubstaff
Compensation: $40k ($65k OTE)

Summary:We are looking for a talented and experienced Sales Development Representative to join our very first sales team. You will help us grow by generating leads, booking meetings with prospective clients, and handling inbound requests that come through marketing channels. You will report directly to our VP of Global Sales.
This is a 100% remote role. You can work from anywhere you like.

Why Work With Us:Hubstaff is a fast-growing startup in the time tracking and project management space. Here are some reasons why you should consider joining us:
  • We have an exciting SaaS product. Here's the proof: https://hubstaff.baremetrics.com/ With over 13000 paying customers, we’re the market leader SaaS application in our space and we’ve been growing sales organically for years. Now we’re investing in a high-quality sales team to help us reach new customers.We’ll help you grow
  • You’ll be working directly with our experienced VP of Sales and learning how to manage full-cycle sales. You will be handling both inbound and occasionally prospect for outbound leads and see first hand what a well-built sales structure looks like.We work from anywhere.
  •  You work from where you want. We care a lot about our culture, having fun while working hard, and our annual retreats. This is a long-term (years, our hope is forever) full-time (40 hrs/wk) 1099 (hourly) contract role. We care about job security for our team and we’re looking for people who can grow with our products for years to come.

This is a long-term (years, our hope is forever) full-time (40 hrs/wk) 1099 (hourly) contract role. We care about job security for our team and we’re looking for people who can grow with our products for years to come.

What You’ll Do:
  • Developing a predictable pipeline of short, mid, and long-term opportunities for the Account Executives by engaging prospects from inbound campaigns (live chat, trials, demo requests).
  • Qualify inbound leads that come through the marketing channels and book meetings with them.
  • Understanding the customer needs and buying cycle to gather key insights.
  • Focusing on contacting and qualifying business accounts to achieve/exceed demand generation targets through Inbound Marketing source leads (MQL’s)
  • Use LinkedIn to find new leads that fit our Ideal Customer Profile.
  • Reach out to them via email, InMail, or social to book meetings with potential prospects.
  • Work closely with the AE's to generate healthy opportunities and contribute to the growth.
  • Document all activities within our CRM (Hubspot), maintaining flawless data management.
  • Occasionally close deals to experience the full sales cycle.
  • Be tenacious. Conduct follow-up calls and emails until meetings are set.
  • No cold calling.

Requirements
  • 1 - 3 years experience selling B2B SaaS software to Mid-market and Enterprise segments (required).
  • High-level proficiency in the English language, both written and verbal (required).
  • We are just starting out our sales team, so you'll be successful if you are able to onboard yourself quickly and have a go-getter, hands-on attitude.
  • We're looking for an empathetic salesperson, who is a good listener and can adapt well to change.
  • Strong work ethic.
  • Proficient in using Linkedin
  • A self-starter with a track record of successful, credible achievements
  • Outbound prospecting experience is a plus

Entry-Mid Level
Full Time
Anywhere (100% Remote)

Business Development Representative in Remote

1 month ago
Hopin
At Hopin, we’re reimagining virtual events.As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the barriers. Whether it’s a 50-person meetup, or a 50,000-person conference—any type of event organizer can host a Hopin event for their attendees, speakers, sponsors, and vendors to convene, learn, and interact face-to-face online. We’re spearheading the innovative technology that is enabling people to gather online like never before.
Our mission is simple: better connections for a better planet. We believe in events without limits, but events that are sustainable and accessible to everyone—and fun, too! To do this, we need passionate builders and storytellers to join us. Do you love people and technology and the magic that happens when they converge at scale? Do you have the skills and experience we’re looking for to better serve our clients? If so, we’d like to meet.We’ve been recently funded by a16z, General Catalyst, IVP, Accel, DFJ Growth, Northzone, Coatue, Tiger Global, Salesforce Ventures and many other high profile investors.
The RoleHopin is seeking a Business Development Representative who is personable, self-driven, passionate and ambitious! We’re looking for someone with a bit of sales experience and super excited to tell others about our hybrid and virtual event product offerings. You will work with a global sales team to build and close a rapidly growing pipeline. You are capable of independently identifying high potential prospects and managing early sales funnel activities. We’ll provide all the training you need to be successful.We're excited to be working with someone who is highly motivated, a team player, comfortable in a fast-paced start-up environment and is happy to work with a remote team. We're currently a team of 75 and growing quickly.  Job DetailsAbout the Role
  • Sourcing new business and/or cross-sell pipeline and revenue through outbound prospecting efforts
  • High sales activity role with daily Key Performance Indicators (KPIs) for targeted call and email campaigns
  • Generating interest through outbound cold calling
  • Prospecting for opportunities across the platform in existing customers or new prospects
They do this by...
  • Partnering closely with Account Executives to identify and source net new pipeline that leads to closed revenue and quota attainment
  • Discovering the customers’/prospects’ business initiatives and acting as the Hopin advocate
  • Building a point of view on how to help qualify customers needs
  • Speaking to value and return on investment vs. technical functionality
  • Building credibility and trust with internal and external stakeholders
  • Learning how to anticipate and prepare for objections
  • Demonstrating adaptability and flexibility as part of an ever-growing sales organization
  • Managing a high volume of accounts with a strategy on prioritization of your accounts and time
  • Researching and understanding various lines of business and personas
 Preferred Qualifications
  • 2+ years of professional sales experience
  • Experience cold calling and emailing companies for greenfield or whitespace opportunities
  • Proven track record of success - consistent quota attainment and achievement of KPIs
  • Excellent presentation and public speaking abilities
  • Fluent English speaker with outstanding written and verbal communication skills; you have the ability to read, interpret, and clarify customers' goals, and then respond to help them achieve those goals
  • Tech Savvy - love software, tech and excited to learn new software
  • Super motivated, can-do attitude, problem solver and can work in a fast paced environment

The Offer
  • Competitive salary
  • Fully remote, global team
  • Flexible schedules
  • Laptop assigned, Mac or Dell (Windows)
  • $800 USD for Home-Office set up
  • $1500 USD for Learning & Development

At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.
Mid Level
Full Time
Anywhere (100% Remote)
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