Content Marketing Manager in Work from anywhere (US/CA timezone preferred)

18 days ago
Mid Level
Full Time
The role in one sentence
We’re hiring a Content Marketing Manager who can build a compelling content market strategy that establishes us as trusted thought leaders in our space.

Our company
Zingtree helps businesses turn complex processes into clear actions through our interactive decision tree software. Beloved by customers like Hilton, Peloton, Farmers Insurance, and Getty Images, our mission is to help enterprises turn great ideas into great execution, and thereby deliver better outcomes for their own customers.

We’re addressing a $100B+ global problem that all contact centers and customer support teams face. With our quick ROI solutions, Zingtree helps businesses replace inefficient tools like docs and spreadsheets with experiences that guide agents and customers based on their specific situation.
Founded in 2014 and backed by Rally Ventures, Zingtree has over 700+ customers worldwide, including Experian, Priority Health, Ricoh, and other Fortune 1000 companies, who rely on our agent scripting, customer self-help, and process management tools to increase their productivity and improve their business outcomes – from mapping the protocols for building rocket ships to generating dynamic pricing to triaging patients.
Our pitch
Come be our first Content Marketer! Content is the fuel that powers the marketing machine, and we need someone who can create high-quality thought leadership that will help us build relationships with prospects and customers across a variety of different channels. We’re looking for someone who gets energized by the idea of building our content strategy from scratch and bringing it to life.

Content strategy
- Build and manage a content strategy that drives readership and helps us generate – not just capture – demand
- Develop story ideas that help prospects move down each stage of the funnel in succession
- Identify the topics and keywords that will shape our writing
- Partner with Marketing Ops to track analytics

Content creation
- Create and run our editorial calendar
- Write short and long-form content
- Oversee freelance writers and edit their work
- Help plan content-based nurture streams to improve conversion and adoption

PR and company communications
- Help partner with outside PR resources as needed
- Be a voice on corporate communications to the outside world

- Manage social strategy to ensure our content gets read via organic social

  • 3+ years marketing experience
  • Experience with content creation and strategy for a B2B SaaS company required
  • Experience with contact centers, insurance, or health care is helpful, but not mandatory
  • PR/social experience is a nice-to-have

Benefits for Zingtree Employees
  • Competitive Compensation - We offer fair compensation packages 
  • Comprehensive Health Benefits - 100% of employee premiums and 75%-80% of dependent premiums on health, dental, and vision insurance are covered by us
  • Paid Parental Leave - Paid time off for parents to spend time with their new child
  • Unlimited PTO - Take the time you need to recharge and bring your best self to work 
  • Flexible Remote Work - Work from anywhere (US/CA timezone preferred)
  • Home Office Stipend - Receive up to $500 to create a great work environment at home, and $100 a month for Internet, phone, etc.

What We’ll Do For You
  • We empower you to make decisions and support your success, so you feel like an owner and a critical part of building this company.
  • We treat you with integrity and communicate with you in a direct and caring way, so you know what is expected of you and there are no big surprises.
  • You deliver, we deliver! When you exceed your goals, we go above and beyond to recognize you for your exceptional work. We also work with you, while being fully transparent, if you're not meeting expectations.
  • We offer you opportunities to grow your expertise, build your industry knowledge, become a thought leader, and more, to support your professional growth and future career path.

This is a remote position. We’re a fully distributed company, so a hire can work from anywhere so long as it’s reasonably friendly for the Pacific time zone.

Zingtree is always looking for people who share our values of creating value, radical candor, empowering others, acting with integrity, and being reliable. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.