Customer Support Guru in Remote

7 days ago
Mid Level
Full Time
Anywhere (100% Remote)
Hello There. We’re Thrive.

We're all about evolution. Helping our customers and our employees progress, move forward and learn together. Our mantra is be bold, be brave and Thrive. And that's because we believe in growth. Our business is a start up with around 35 employees - each of which contributes their thoughts and ideas to help us innovate and inspire.

We're experts in Learning Technologies and are on the precipice of real revolutionary change. We're looking for a one in a million Customer Support Guru. Someone who knows their stuff when it comes to keeping customers happy, but also understands technology and projects. We need a superhero*
*capes not supplied

Second line support and day to day problem solving will be your bread and butter, but you will also have the opportunity to develop and branch out If you have an interest in new and exciting technologies. The role of the support guru is as varied as you want to make it.

Please Note: This role has unusual working hours and may involve weekend and evening work in a shift pattern. Typically this will be no later than 10pm in the week and 9 - 5.30 at the weekends.

The role will be predominantly remote working.