Operations Associate in Remote

11 days ago
Entry-Mid Level
Full Time
Anywhere (100% Remote)
Our mission is to power the future of fan engagement.
Simplebet is a B2B product development company using machine learning and real-time technology to make every moment of every sporting event a betting opportunity.

We're reimagining how people enjoy sports.

Today, the sports betting industry predominantly relies upon manual labor to price and trade in-game betting markets. The user experience is less than ideal; it’s often complicated and transactional.

SimpleBet is using modern technology to enable sports betting market creation and trading to become automatic and algorithmic for the first time ever. This creates more betting opportunities, enables more efficient pricing for existing betting activity, and reduces operating expenses via automation.

We are also recreating the sports betting user experience – enabling casual fans to interact with products that are simple, intuitive, and entertaining.

The Role: We're looking to hire a full-time Operations Associates to assist with our game-day operations for CFB, NFL, NBA and MLB. This role will be split between a few main responsibilities:- Monitoring data that flows from our data collection partners to our internal tools in order to ensure our productsperform as expected- Overseeing game-day operations by confirming proper procedures are followed, providing in-the-moment feedback topeers, and communicating with internal and external partners about feed issues or market mechanics- Providing suggestions on how to improve the experience for our operations team

As an Operations Associate, you'll gain an understanding of the different market types we offer, and how to manage these markets to ensure we maintain a high level of performance for our customers. You'll also play a hand in overseeing the rest of the team and being a friendly face when questions or problems arise. This is a fully remote opportunity which requires working Saturdays and Sundays and holidays during live sporting events but with flexible hours throughout the week.

We'll Trust You To:

  • Ensure our product mechanics are working as expected to display and result betting markets for the end user. You'll accomplish this by cross-referencing data from our data providers, internal tools, and Sportsbook partners, and intervening when necessary
  • Help oversee our game-day operations to ensure our team is being both accurate and fast
  • Work closely with our product and engineering teams to create and optimize tools to help make game-day operations more efficient
  • Communicate internally to recommend product improvements based on operations experience
  • Communicate with our Sportsbook partners to answer questions about live operation of our products

You'll Need To Have:

  • Experience working in a fast-paced and iterative environment
  • Experience with live operation of a product
  • Deep knowledge of sports and their rules - mainly CFB, MLB, NBA and NFL
  • Self-starter and strategic thinking skills to excel at creatively solving problems
  • Strong analytical, communication and observational skills

We'd Love To See:

  • Experience in the Sports-Betting industry
  • Previous experience working with live sports data
  • Experience collecting, overseeing or managing live sports data

Simplebet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Please let us know if you require reasonable accommodation for the interview process, and we will make every effort to provide it.