Payroll Manager - USA

13 days ago

GXO

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

As the Payroll Manager, you will be responsible for the payroll processing for the AMAPAC region. This includes supporting the Payroll Processing team in business as usual activities, training and mentoring Payroll Supervisors, Analysts, and Specialists, and assisting in setting the strategy and annual initiatives for the US and Canada payroll activities. Working in partnership with People Services and Payroll Tax, you will also provide customer service and support to GXO employees and leaders in responding to related requests and questions.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Oversee the payroll team members in multiple U.S. time zones, ensuring payroll is executed accurately and timely for all payrolls in US and Canada
  • Provide subject matter expertise in payroll processing activities such as setting up garnishments, working payroll alerts, auditing pay records, and other related activities
  • Assist in the remittance of federal, state, and local payroll taxes and related tax and compliance reporting
  • Project manage and perform functional tasks specific for year-end activities for US and Canada
  • Contribute to and maintain written procedures and knowledge-based reference materials
  • Correspond with employees, managers or HR team members on payroll issues and resolutions
  • Collaborate with HRIT to ensure payroll system updates are made timely and tested for accuracy to comply with ever changing employment legislation
  • Lead payroll escalations and guide other departments in corrective actions; identify lessons learned to prevent future issues
  • Review and track payroll metrics and analytics, ensuring tolerances are in line with trends and expectations
  • Recommend and implement process changes that will result in efficiency savings for day-to-day payroll operations
  • Lead and mentor Payroll Supervisors, Analysts, and Specialists with Service Now cases and other daily payroll functions
  • Partner with other HR service departments to support projects and execute new and changing payroll related policies
  • Actively seek out opportunities to learn from other SAP SuccessFactors users to bring new features, functionality, and best practices into GXO
  • Partner with key stakeholders to ensure proper adoption of new procedures and tools
  • Participate on Leadership team to assist in defining overall strategy, development opportunities, and employee engagement

What you need to succeed at GXO:

At a minimum, you'll need:

  • Bachelor's degree or equivalent work or military experience
  • 5 years of multi-state payroll processing experience
  • Canadian payroll processing experience
  • Support alternative schedule based on location (current payroll processing is administered in Pacific Time Zone), as necessary
  • Experience working in SaaS HCM solutions such as SAP, PeopleSoft, etc.
  • Familiar with time-keeping systems such as Kronos

It'd be great if you also have:

  • CPP Certification

We engineer faster, smarter, leaner s

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.