Site Integration Specialist in USA

11 days ago
Sierra Interactive
Entry-Mid Level
Full Time
Americas
As a site integration specialist, you will help us manage a healthy and continually growing client base and learn the inner ecosystem of real estate technology and lead generation.

To be successful in this role, you will need strong communication skills, a solid background in technology, and an eye for design. You will understand how to troubleshoot issues and provide creative solutions to unique problems. You should be exceptionally well-organized, results-focused, and goal oriented with a strong attention to detail.

Description / Job Function

This is a full-time, fully remote position.

Your primary role will be supporting the project management team. You will follow an established build-out process designed to fulfill the initial launch of client websites and Customer Relationship Management (CRM) services. You will manage relationships with our clients, acting as a liaison between our clients and other members of our team.

In this role, you will use our proprietary software platform to:

  • Build relationships with clients and guide them through the site setup, enhancement, and launch processes
  • Initialize, enhance, and launch websites
  • Assemble a design package, including all assets needed for a site build out
  • Select and edit images
  • Update existing settings and client sites
  • Create location-based searches and site pages based on those searches
  • Additional site content build-out as assigned
  • Test and verify website changes
  • Anticipate and troubleshoot issues with sites and tools
  • Communicate escalated issues
  • Perform research to determine possible solutions in order to select the best solution for a specific problem
  • Identify areas for improvement in the tools, processes and system-at-large