UX Designer in USA

23 days ago
Mid Level
Full Time
Onfleet’s mission is to make it easy for every retailer to offer fast, affordable, and delightful delivery to their customers. We make it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every month, for thousands of businesses around the world across a range of industries from grocery and prepared meals to pharmacy, flowers, and furniture. As we continue to grow our talented team, we remain committed to radical transparency, integrity, and individual growth. We believe that your unique background and experience adds tremendous value to the organization and will empower you to take absolute ownership of business challenges and the execution of solutions. 

About the Role:

Onfleet is seeking a UX Designer who will work with the UX and Product teams to assist with end-to-end product design, applying a user-centered approach to enhance the usability and intuitiveness of our products.

What You’ll Do:

  • Empathize with our clients and product end-users, always advocating for them
  • Utilize design thinking and human-centered design methods to create and improve user-centered features for our products
  • Collaborate with the product team to identify and define improvements based on the user goals and needs discovered in research
  • Create UX deliverables: journey maps, storyboards, user flows, wireframes, heuristic audits, and more 
  • Ideate UX designs, user flows, and prototypes based on UX principles, standard patterns, usability heuristics, and research
  • Create low-fidelity to high-fidelity to interactive prototypes in order to conduct fast and iterative usability testing, early and often
  • Assist with writing and moderating usability tests; using findings to improve features
  • Collaborate with the UX Manager, PM, and developers, and across departments to design the best experience for our clients 
  • Participate in UX workshops to synthesize research, conceptualize design solutions

What You’ll Bring:

  • 2+ years of professional UX/product design experience working on a team with stakeholders
  • A portfolio with case studies clearly demonstrating methods, process, artifacts and deliverables
  • A degree in HCI, IxD, UX, or similar subject, or equivalent professional experience and additional UX coursework, bootcamps, or certification
  • Strong understanding of usability heuristics, UX principles and patterns
  • Experience designing apps based on Material Design and iOS Human Interface Design Guidelines
  • UX research skills - interviewing, observation, benchmarking, testing, surveys and understanding how to synthesize data to define actionable insights
  • Experience creating interactive prototypes with industry standard tools
  • Familiarity with project management and remote collaboration tools
  • Excellent communication - both verbal and written; UX copywriting skills are a major plus
  • Exceptional listening, collaborative, and organizational skills

Nice To Haves:

  • Storytelling and presentation skills
  • Service design experience
  • B2B and/or SaaS design experience
  • Familiarity working with data analytics tools

To apply:

Submit your resume, portfolio link, LinkedIn profile, and a cover letter describing your value to Onfleet and perspective on how UX design is integral to the success of a business.


What We Offer:

  • Generous employee stock options
  • Comprehensive health, dental, vision, disability, and life insurance
  • Fitness stipend
  • Flexible vacation policy
  • 401(k)
  • 1% annual revenue share
  • Commuter Benefits
  • Annual learning & development stipend
  • Annual volunteer & giving stipend
  • Apple MacBook Pro (or equivalent)
  • Centrally located SF office on 3rd & Market

Onfleet achieved profitability mid-2018, and has raised $20m in funding from investors like Kennet Partners, StartX-Stanford Fund, Tuesday.vc, Winklevoss Capital, Playfair Capital, and angel investors including Andy Rachleff, Gil Penchina, Lee Linden, and Tom Fallows. Our team is based in San Francisco, and graduated from Stanford’s StartX accelerator program. 

Onfleet is an Equal Opportunity Employer:

Onfleet’s culture is one that strongly values diversity in its workplace and we are committed to working with potential team members who can bring diverse perspectives and experience to our company and culture. 

We do not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.

We highly encourage members of underrepresented groups to apply and we will consider qualified applicants with arrest and conviction records.