Deskhiker - Remote Jobs

Content Writer (Freelance) in London | Remote

23 days ago
Grizzle is a content marketing agency, helping B2B, SaaS and tech companies create and distribute actionable and value-driven content. Our goal is to help clients surpass their traffic, lead generation and growth goals using a proven content marketing methodology.

About the job:

We’re looking for talented content writers to work with us on an ongoing basis. We’ll provide you with a steady stream of interesting work, a process to empower you to write the best content and ongoing support.

Benefits of working with us:

We’ve create a killer content marketing methodology that helps our client’s get thousands of visitors to their blog every month. We started Grizzle because we wanted to help B2B marketing teams make audiences fall in love with them. Our content often ranks on page one in highly competitive markets and we’re proud of helping our clients grow.

But we’re not a content farm. We take the time to create custom content that’s full of unique insights and value-adds. We’re not trying to replicate what’s already out there—anyone can do that. High-quality content must have a purpose, so we take a demand generation approach to every article we produce. If an audience doesn’t feel empowered, we haven’t done our job.

If our mission aligns with your values, here are a few other benefits of joining our team:

  • Long-term, steady and reliable freelance retainer
  • Learn about content marketing, SEO and demand generation
  • Work with some cool companies in various industries
  • Access to awesome people
  • Improve your own marketing skills
  • Work with a fully remote team

Here’s what you’ll be doing:

With our help, you’ll create epic content that empowers audiences. There’s a huge opportunity for great writers to produce long-form, value-driven content that makes a difference. We don’t simply ship content for content’s sake—we expect more from our articles.

Once hired, you’ll be given a detailed brief with all of the information and resources you need to create a detailed outline. We’ll work with you to optimize the outline so that it hits every angle and goes above and beyond the competition.

From there, you’ll research and write long-form blog posts that are full of detailed examples, actionable insights and paragraphs that drive points home.

More specifically, you will:

  • Research topics and uncover audience pain points and effective solutions
  • Write engaging, practical and informative content that informs, educates, motivates and inspires readers to learn more or take action
  • Collect supporting imagery to illustrate your content (screenshots, graphs, etc.)
  • Cite relevant original sources when necessary and avoiding linking to competitor content
  • Follow client guidelines to match desired voice, tone, structure, preferences and more

We’re looking for a content writer who:

  • Loves creating actionable, in-depth content on a range of topics
  • Strives to create the best piece of content available on a topic
  • Can write in a clear, concise manner
  • Understands on-page SEO and what makes educational and value-driven content
  • Is extremely well organized and can work to deadlines
  • Can communicate in a consistent and reliable manner
You’ll work closely with and learn from a sophisticated content marketing methodology. If you’re looking to up your marketing game, you’ll get to see how we create great content and rub shoulders with some known names in the industry.

Mid Level
Anywhere (100% Remote)

Customer Success Manager in New York | Remote

26 days ago
The backbone of the healthcare system is communication — between patients and their doctors, among healthcare teams, and even between practices and third-party providers like pharmacies, labs, and insurance companies.
But healthcare communication today is broken. It’s disconnected, siloed, antiquated, and highly inefficient — and in worst-case scenarios, it’s even responsible for lost patient lives.
We’re trying to fix that. Klara’s mission is to transform communication in healthcare, so all patients can receive great care.
We believe that the future of healthcare will be amazing. It will be patient-centric and truly connected — so medical teams can work together easily, information can be shared between people and systems seamlessly, and patients can always get the high-quality care that everyone deserves.
Though our mission is big, our team is still small. And that’s where you come in.
We are a Series A startup that’s growing quickly, with plenty of interesting challenges to tackle and foundations to build. It’s an entrepreneurial environment filled with opportunities for personal growth, where there is no shortage of projects to own or game-changing ideas to suggest. We are autonomous, data-driven, humble, and transparent. We have a healthy irreverence for the status quo, and a relentless passion for making our users’ lives better. And we believe the power of a talented team can accomplish anything — even revolutionizing healthcare.

About the Role:As a Customer Success Manager, you an essential part to ensuring our customers onboard successfully, adopt fully, renew as well as grow their investment with Klara. You will work with clients who have just purchased Klara to ensure they’re able to see value quickly and efficiently. 
Are you self-driven? Great at multi-tasking? Love seeing how you make impact in an organization? Then we'd love to talk to you!  
The CSM position demands a hands-on and results-oriented individual with strong communication and problem-solving skills. Applicants should have a proven track record of guiding clients from signing to value and through renewal. 

  • Onboard customers, ensuring they see value quickly and adopt the solution fully
  • Primary contact from initial implementation through renewal and upsell
  • CSMs will have a renewal goal and upsell quota
  • Demonstrate and train customers and end users on how to utilize Klara
  • Troubleshoot any issues that will inevitably come up and offer solutions to remediate
  • Identify at-risk implementations and escalate solutions as needed
  • Monitor customer health post go live and ensure usage
  • Become the customer advocate to drive cross-functional teams across development, product management, and support

  • 3+ years of customer facing experience preferably at a B2B SAAS company
  • Excellent customer relationship and customer service skills
  • Solid communication, listening, and writing skills
  • Clear ability to problem solve and resolve client issues
  • Organized and reliable: able to work independently with little direction when necessary
  • Excellent communication skills Knowledge of the Healthcare space, private medical practices in particular is a plus
  • Full cycle customer success management experience
Mid Level
Full Time
Anywhere (100% Remote)

Graphic Designer (Remote-LatAm) in SÃO PAULO / REMOTE

26 days ago
We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections that link supply and demand and a suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less.

Where we are:Loadsmart was founded in New York and is currently headquartered in Chicago, IL. Our teams operate remotely from different parts of the United States as well as in several locations across Latin America.

Who you are:You believe in game-changing innovations and are excited about reimagining a 700 billion dollar industry. You have a high-level understanding of UX/UI, branding and have created solutions for complex problems from conception to results measurement. You are a pixel perfectionist who cares about the details and doesn’t settle for average, you want to help crunch complexity to build intuitive interfaces that will deliver great experience for our internal and external users.

The role:We are looking for a remote part-time Graphic Designer to create engaging designs according to requirements.
You will work under the supervision of a Senior Designer to produce high-quality work. In this role, you should be highly creative and have a sharp eye for details. If you’re passionate about design and eager to learn more, we’d like to meet you. Your goal will be to create impactful designs that capture and promote our company’s vision.

Key Responsibilities:
  • Understand project requirements and conceptsUse various techniques to create drafts, models and prototypes
  • Produce final design solutions (like logos, banners, brochures, presentations, etc.)
  • Pitch creative ideas
  • Collaborate with team members to launch projects.

  • 2+ years of professional experience as graphic designer
  • Fluency in English (both written and spoken) and feeling comfortable speaking with native English speakers on a daily basis
  • A portfolio that speaks for itself
  • Strong written and verbal communication skills
  • Passion and enthusiasm for design, with a creative flair
  • Time management skills and the ability to cope with several projects at onceA background of working as part of a design team
  • A good knowledge of the following tools is usually required: InDesign, Illustrator, Photoshop, Figma (that would be a plus).

Desired Qualifications:
  • The ability to meet deadlines in a high pressure environment
  • Consistency regardless of project size
  • The ability to see projects through from inception to production
  • Good organizational skills that support the rest of the team
  • The motivation to maintain and improve design standards
  • The willingness to listen to feedback and use it to improve.
Because we are an international company, we only accept resumes in English. At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.
Mid Level
Part Time
Anywhere (100% Remote)

Technical Support Specialist (formerly Customer Champion) in Boston | Remote

26 days ago
Help Scout
Over 10,000 businesses in 140 countries use Help Scout to serve their customers in a human, helpful way. As a Technical Support Specialist, you’re at the heart of what drives us — our customers. You’ll have a considerable impact on the company in a number of ways. You’ll help customers learn the best way to use Help Scout for their team. You’ll be a voice for the customer, ensuring the company is learning from customer experiences with the product (both good and bad!). And as a member of the Customers Team, you’ll help our team develop and refine systems to make sure we’re always improving.
Our ideal hire is motivated by what we’re doing as a company, believes in the value of quality technical support, and is eager to contribute to the success of our customers. As someone who is first in line to help, your understanding of the product and our customers will be incredibly valuable.

About the role
The entire team works out of the main queue, so you’ll spend much of your day helping potential and current customers via email. If you’re curious to hear how our team works together, check out this webinar. While email support will be the majority of your day, everyone on the team helps out in Beacon chat, and you’ll also hop on impromptu calls with customers when needed. 
You’ll become an expert in all areas of the product. You’ll troubleshoot potential bugs, document feature requests, and collaborate with the rest of the team to help elevate the voice of the customer at Help Scout. We’ll help set you up for success to become a mindful, contributing member of our support team. Specialists help a minimum of about 250 customers a month, but we won’t overburden you with quotas, empty policies, or unnecessary procedures. Doing what’s in the best interest of the customer is at the heart of what we do.
Career Growth on the Customers Team
The Customers team is a vocal and respected advocate for the customer at Help Scout, and we value strong collaboration with other teams, including Engineering and Product, Marketing, Sales, and People Ops. We care about your career development as a support professional, and we’ll make sure you’re developing skills and knowledge that will serve you for years to come. To learn more about our team structure and opportunities for growth within the Customers team, check out this blog post: Career Paths for Customer Service Agents at Help Scout. We actively promote from within the Customers team - both for managers and specialists.

Just the facts
  • This is a full-time, remote position.
  • You’re someone who thrives working autonomously and don’t need much(if any) oversight to get things done.
  • There are two job openings, Monday-Friday or Tuesday to Saturday, 9a-5pm in your time zone - for this role, we’re looking for someone within time zones in the Americas (from GMT-10 to GMT-3).We’re offering between $71,000-$90,000 USD per year for this role, depending on your prior experience.

About You
  • You take initiative and ownership to see things through to completion. If it needs doing, you do it.
  • You’re eager to take on challenges. When you don’t know something, you embrace the chance to grow and get better. Former teammates and managers would call you resilient and balanced.
  • We work together as a team, and that means we encourage each other to improve as a team.
  • You are self-sufficient and love the challenge of solving problems and learning new things.
  • You have some experience working in Support or Success.
  • You’re passionate about support and the important role it plays in a company, and you’re excited to build a customer-centric career.
  • You welcome an environment where you can do great work independently.You’re patient, an active listener, and you’re naturally curious with a strong desire to learn.
  • You’re an incredible communicator, fluent in written English. Your writing is clear and simple.
  • Your empathy and self-awareness help you intuitively and proactively solve potential customer troubles.
  • You’re a problem solver who goes out of their way to help people - always.

BenefitsCompetitive salary - Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.
Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.
Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.
Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.
Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.
401k with 1% match- via Betterment for Business (currently US only)
Personal Development stipend - Up to $1,800 per year to improve your craft
Set you up for success — we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.
Complete transparency - Everyone has full access to business metrics and financial information about the company.

About UsHelp Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 12,000 paying customers in 140+ countries.
Why Help Scout?We're remote. It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.
We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our DEI Dashboard where you can see all of our team demographic data and read about our commitment to this work.
We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.
We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.

Our commitment to youWe are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
Mid Level
Full Time
Anywhere (100% Remote)

User Research Intern (Summer 2021) in Remote

26 days ago
Brave is on a mission to save privacy on the web. We’ve built a free web browser that blocks creepy ads and trackers right out of the box. As an alternative to invasive digital ad-tech surveillance, we’ve pioneered completely private ads (opt-in!) that directly reward you for your attention. Brave has over 25 million monthly active users.
In more normal times, our roughly 100-person team orbits a “main” office of about 30 in San Francisco, with smaller clusters spread around the world. Our work style combines an in-person culture in the S.F. office with remote-inclusive practices emphasizing live conversations by video call and fast and slow chat on Slack. This has made for a painless transition to fully remote work.

About the RoleBrave is looking for a User Research Intern, preferably located within 3 or less time zones from San Francisco, to be part of our design team this summer 2021. Over the course of this 8-week paid internship, you’ll be exposed to the full product design and development process at a fast-paced startup. You’ll conduct user research on a variety of projects, develop a deep understanding of our users, and influence the direction of product development. Guidance is embedded into the internship, but you will also be expected to identify research opportunities and be self-motivated to execute and operate independently as our user researcher. The ideal candidate already possesses what it takes to fill an entry-level User Researcher role.
Pay: This is a paid internship. You will be paid an hourly rate of $25/hour.Program length: June 15, 2021 – August 15, 2021 (8 weeks)Location: Fully remote

Responsibilities● Perform tasks in the complete user research cycle, including requirements gathering, structuring studies, recruiting participants, executing, analyzing data, forming product recommendations, and distributing findings● Collaborate with product, design, and marketing to identify research areas and develop hypotheses● Discern the best UX research technique to use in the face of time and value constraints in a startup environment● Independently run research projects on several product design topics● Uncover areas of opportunity and follow-up with actionable recommendations backed by evidence● Communicate research findings, recommendations and rationale to the design and product team, marketing, engineers, and the company at large● Craft and execute research plans with a mix of qualitative and quantitative  methodologies● Help set up and manage a pipeline of preferred users we involve continuously in research● Contribute to best practices for a lean research function at Brave● Coordinate research training initiatives for the design team● Increase user empathy across the organization● Participate in and contribute to design critiques

Required Skills and Experience● Pursuing an advanced degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Cognitive Science, or related program (or  equivalent/demonstrable work experience)● A portfolio showcasing past user research work and deliverables● Experience with recruiting coordination, conducting user research, and remote studies● Deep knowledge of UX research techniques, including the strengths and limitations of each● Comfortable structuring user research around shifting priorities● A collaborative and empathic approach to partnering with design, product, and engineering teams and influencing product direction● A deep curiosity about people and their underlying motivations● Understanding of the latest UX best practices● Able to explain complex topics clearly and simply for different audiences● Excellent communication (verbal and written) skills● Strong observational and analytical skills● Able to give and receive structured feedback

Nice-to-Have● Experience with Userlytics● User research in international markets● Experience using Figma (our primary tool)● Basic prototyping skills using Figma, Keynote or other tools● Interest in the privacy & security space● Enthusiasm for Brave’s mission
Entry Level
Full Time

User Experience Designer Intern / Working Student in Berlin | Remote

26 days ago
📍 Berlin or remote
We are looking for a working student in product design, who can work together closely with the founders, product, and engineering to craft a beautiful product at the bleeding edge of machine learning and workflow automation. You will be one of a few, who will make design decisions that provide our users with AI superpowers.

About LevityLevity develops the simplest AI development experience in the world.At Levity, we believe that artificial intelligence provides huge opportunities for all different kinds of companies and that its use will ultimately become inevitable for any company to succeed in increasingly competitive markets. We, therefore, aim to enable every company to benefit from artificial intelligence. To achieve this, we are building a platform, which allows companies to build custom AI solutions, based on their company-specific data and use cases, without the need to write a single line of code.

What you will be doing
  • You will be part of the UX team, working closely with the founders to achieve beautiful user-centric experiences for our product.
  • You will be building quick prototypes to help the product team validate and testing concepts and uncover additional insights and opportunities.
  • You will organize, manage and create components in the design system considering consistency and scalability.
  • You will be involved in the entire process of product development, from ideation to research and execution.
  • You will be assisting the Growth team with creating assets for online campaigns, social media engagement, and cross-channel ads.
  • Optimize existing designsYou might also conduct or support primary user research studies with potential customer and users to gain user insights around met, unmet, stated, and unstated needs
  • You might also conduct or support secondary research efforts including analytics, user recordings and feedback, survey results, and other sources of user behaviour

Who you are
  • 4th semester Bachelor or higher / a degree in Design/gap year students
  • Experience: You have an inspiring portfolio to showcase a variety of UX projects - either through working on real products or through extracurricular projects.
  • Tool-savvy: Figma needs to feel like a second home to you - designing screens and building prototypes are not a challenge to you. Any further experience with design or illustration software is a plus.
  • Great sense of aesthetics: Aesthetic product design is something that is greatly cherished at Levity. You will need a great sense of aesthetics and you must be able to design screens with the same degree of attention to detail
  • User-centric: You’re always on the lookout for what the customer needs and able to back it with quantitative and qualitative data. Strong design thinking skills
  • Reliable: You stick to your word and you have a good understanding of what you can do, and what you can’t
  • Doer: You get things done, whoever and whatever it takes
  • Collaborative: You enjoy working as part of a strong team
  • Coachable: You absorb data and feedback easily, adapting and improving quickly
  • Language: You excel in both written and spoken English

Plus points
  • Demonstrated interested in technology startups & AI
  • Prior experience in product design for Saas

What's in it for you
  • Salary: Unpaid internships do not exist at Levity. You will receive a fair and competitive salary.Keep learning:
  •  Working directly with the founders and an experienced team from all over the world will give you ample opportunity to grow and test your skills.
  • Make an impact. We want our team to have a voice, and you will help shape the future of Levity from the start.
  • Work from anywhere. We are a fully remote teamFlexible vacation
  •  You need a break? Go for it! We don't count vacation days or office hours

Entry Level
Full Time
Anywhere (100% Remote)

Chief Content Officer in Menlo Park, CA

26 days ago
Babies, kids, adults... everyone feels better after a good night of sleep. And at Hatch, we know sleep — we’ve helped over half a million families sleep better, and we’re just getting started. Originally inspired by new parents and their babies, Hatch has evolved our suite of smart sleep products to help humans of all ages and stages develop — and maintain — natural, healthy sleep habits. Designed by experts and loved by parents, our original Rest Family includes Rest and Rest+, all-in-one sleep products designed for babies and kids that can be controlled remotely. Joining this beloved product suite is Hatch Restore, a fully-customizable product geared toward helping adults sleep well. As an all-in-one sleep solution, Restore helps people personalize their perfect night of sleep. Launched in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss, and featured on “Shark Tank” in 2016, Hatch is headquartered in Menlo Park. We are looking for a Chief Content Officer who will further develop our content strategy and lead our content team. This is the job for you if you are excited to (1) mold and drive our content strategy to help our customers fall asleep, stay asleep, and wake up feeling rested and ready for the day, (2) oversee our group of content creators and producers and (3) be an active member of our executive team driving the overall company strategy for helping families get good sleep.

What You'll Do:
  • Strategy
  • Map out a content strategy that helps us be a “supportive guide” to help our customers fall asleep, stay asleep, and wake up feeling rested and ready for the day.
  • Work collaboratively with our head of product to create an engaging, personalized and easy to consume content experience in our app and from our devices.
  • Work collaboratively with our head of marketing on messaging and advertising of the content, narrators, and brand personality of the content experience.
  • Determine KPIs and put analytics solutions in place to track and monitor consumption and NPS.
  • Advocate for content’s needs as a member of the executive team.
  • How do you incorporate feedback from users to improve the content and user experience?
  • Content Creation
  • Conduct ongoing usability tests to gauge content effectiveness. You’ll gather data and handle analytics, and make recommendations based on those results.
  • Ensure all content is on-brand, consistent in terms of style, quality and tone of voice and optimized for the user experience.
  • Develop standards, systems, and best practices for content creation.
  • Leadership
  • Manage the content team (employee reviews, team growth plan, hiring)
  • Participate as an active member of the Hatch executive team both representing the content team as well as contributing to the strategy and operations of the broader company.

Who You Are:
  • You have proven ability to develop and communicate a strong, well reasoned point of view on content strategy.
  • You have deep experience as a respected leader in content creation, curation, and recommendation experiences.
  • You are creative and passionate about delighting customers with the work you create and oversee.
  • You have experience creating a premium content experience.
  • You have experience in mobile app content consumption businesses
  • You have proven ability to lead and inspire large teams of creative personnel and content creators to achieve company goals.

Bonus If You Have:
  • Experience in a high-growth, fast-paced startup environment.
  • Experience in audio only content creation
  • Experience in sleep and/or wellness markets
  • Subscription experience
This role has flexibility, but the ability to be onsite at our corporate headquarters in Menlo Park, California is preferred.  Hatch offers competitive compensation (including salary & generous equity), significant professional & leadership growth upside, flexible work environment, unlimited vacation, and a growing team full of motivated, collaborative, fun colleagues. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Mid Level
Full Time

Remote Contract React Developer in Florida

26 days ago
We’re looking for talented React developers to partner with amazing product companies to work as part of a team on React apps for the web. We regularly partner with Y Combinator funded product companies that place a high value on engineering. Strong communication and documentation skills are needed as this is a fast paced engineering environment. At least 3 months of React experience is required and full stack experience with Rails or Node.js is a plus (Apollo Client/GraphQL experience a huge plus).
We are a hiring platform for React and React native developers. We have multiple clients that are looking for remote React and React Native contractors to start quickly. In addition, our clients are often interested in hiring our developers directly for salaried roles which we support. Let us know if you are open to that in your application. 

  • Fluent with both verbal and written English
  • Willingness to complete a 6-8 hour code challenge
  • 30-40 hours per week of availability
  • Mid-Senior or Senior level Position (3+ years of professional experience)
  • 1+ year of professional experience with React and/or React Native

Nice to have's: 
  • Full stack experience (Rails or
  • Experience with Apollo Client & GraphQL
  • Experience with web deployment tooling and processes
Mid Level
Full Time

Content Marketing Manager (Anywhere in the US) in United States

26 days ago
Boclips is an education technology startup from London. Our platform is making it easy for courseware creators and instructional designers to enrich the digital learning experiences of students with up-to-the minute video, that brings learning to life, all curated for global curricula. Enabled by our API, we deliver these enriched videos curated to context to the right student at the right time in their learning journey.

About the roleOur audience is the world of digital instructional design and curriculum development. Our goal is to be the source of truth for our customers and prospects when it comes to video strategy in educational courseware. This role will be responsible for creating and delivering a content plan that strikes a chord with this audience. Digging into each stage along the buyer’s journey to drive sales pipeline, increase brand awareness and social media engagement. Reporting to our Product Marketing Manager here's what you'll work on -
  • Content creation: to enable our digital strategy to reach our audience and generate the right leads for our sales team. You are adept at taking high level concepts and themes and synthesizing them into digestible, compelling written and visual content for video, slicks, infographics, blog posts and customer stories.
  • Content calendar: create and manage a company-wide content calendar across Linkedin, Twitter and Facebook to reach and build our audience and followers on these channels.
  • Manage end-to-end content delivery: setting up the automated scheduling via hubspot and ensuring the right content gets to the right prospect at the right time in the journey.
  • Evaluate the effectiveness of content assets to drive continuous improvement in short cycles.
  • Stay attuned with the product team on the product roadmap and align marketing content.

RequirementsWe are looking for someone with deep thoughts and some practical strategies.
  • You are a clear and simple communicator. You have the ability to simplify concepts and write or present them in a coherent, compelling way.
  • You have experience creating content for an audience that is passionate about education.
  • You have some tools at hand to create content, including how to make videos and infographics.
  • Most importantly, you like to reach out to others to collaborate, you are kind even when you disagree, you are humble, open about your mistakes and love to learn new things.

BenefitsWhat We Offer
  • Good base salary (aligned with seniority and location)
  • 25 days PTO + 8 federal holidays + 5 days sick leave
  • Medical, dental and vision plans + 401K
  • Enhanced Parental Leave
  • Professional development budget and wellness budget ($2,000 per year)Decent tech (macBook pro) + home office budget
  • An onboarding trip to London when safe and possible again!
  • Remote role, anywhere in the US, preferably ET.

Inclusion StatementAt Boclips, we’re building a product for education, which means we are building a product for all learners. Our platform and its content is viewed by thousands of students around the world every week who have different needs, abilities and backgrounds. That’s why we are committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability so our team can better empathise with our users.
Mid Level
Full Time

Virtual Assistant in Remote

27 days ago
BBE Marketing
Looking to hire a “highly detailed” virtual assistant. The virtual assistant needs to also be very organized, and will be responsible for a range of tasks, and also reminding me of different things to do. The person needs to be available to work from 8am PST time to 6pm PST time, and be available to work some weekends. This job may require you to work 50+ hours in a week depending on deadlines, and projects. This is a full-time position.
We are looking for applicants worldwide.

Tasks include:
  • Scheduling meetings
  • Managing time-off for employeesHelping to on-board new employees
  • Schedule and book flights
  • Research contact info
  • Take meeting notes
  • Creating reports
  • Help manage online marketing campaigns
  • Helping in managing online projects and contractors
  • Able to make calls when needed
  • Manage my calendar
  • Prioritize the tasks and meetings that are most important for team
  • Helping to communicate to team prioritized tasks, and monthly goals
  • Upload blog posts
  • Answer customer service emails
  • Help manage resumes and store resumes for later
  • Schedule interviews

  • Excellent time management skills
  • Very Strong Attention To Detail
  • Solid organizational skills
  • Strong Communication skills
  • Strong writing abilities
  • Ability to work effectively within a team.
  • Strong work ethic
  • Need to be available to respond to inquiries outside of hours
  • Courage to give honest feedback and also take honest feedback
  • Take ownership, and come up with ideas to improve our company
  • Take time to learn about our industry, customers, and our partners
  • You are thoughtful and clear in your writing
  • You have strong problem solving skills and critical thinking abilities.

Entry-Mid Level
Full Time
Anywhere (100% Remote)
15 of 18