Deskhiker - Remote Jobs

Senior Product Manager in Remote

8 days ago
Mattermost
Mattermost is the industry’s leading open-source enterprise-grade messaging platform. Customers including Intel, Ubisoft, Samsung, Cigna, BNP, European Commission, Social Security Administration, and Affirm use Mattermost to enable their teams to collaborate securely and privately anywhere. Many of the world’s leading privacy-conscious enterprises like The US Department of Defense work better by connecting people, tools, and automation to increase developer collaboration using Mattermost. Our private cloud messaging platform offers secure, configurable, highly scalable messaging using web, mobile, and desktop applications and provides deep integrations with hundreds of SaaS and on-premises tools and applications.

We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and apply!

As a senior product manager at Mattermost, you are responsible for owning and driving key areas of our project management product and line of business. Our first product in this line is Focalboard, which we want to grow dramatically in the months ahead. Focalboard is an open source project (https://github.com/mattermost/focalboard) which we are extending to serve our enterprise customers.

A focus on our users is at the heart of what we do, and every day you’ll be interacting with both customers and open source contributors. You have the opportunity to work with Fortune 500 enterprises on improving their collaboration and team productivity.


Responsibilities:

  • Own the product management of Mattermost’s Focalboard (project and work management) features, including kanban boards, tasks, dashboards, and reports.
  • Work with developers and designers to build and deliver features.
  • Own, measure, and drive the growth of this business line, from downloads to usage and engagement.
  • Develop a deep understanding of customer needs, and use it to shape product roadmap and team objectives.
  • Prioritize ruthlessly, maintaining a laser focus on work that drives improvement on Product KPIs.
  • Analyze data to determine if shipped features and experiments had the desired impact.
  • Act as a spokesperson for the product, communicating value internally and externally through demos, roadmap presentations, documentation updates, forum discussions, product marketing, and events

Required Background/Skills:

  • Product management experience working on productivity or project management applications.
  • Effective communicator, with the ability to converse at both a technical and business level.
  • Highly detail-oriented, with the ability to gather complicated requirements from customers and turn them into simple solutions.
  • Strong analytical skills, with a data-driven approach to decision making.
  • Entrepreneurial mindset.
  • Willing and able to think creatively to solve business problems.
  • Capable of turning ambiguity into action, and driving meaningful change in a fast-paced environment.
  • Embrace our values:
    https://mattermost.com/about-us/#leadership-principles
  • Outstanding communication and interpersonal skills to navigate complex challenges by aligning internal and external stakeholders on a common goal.
  • Comfortable working in a rapidly changing environment where you are prepared to initiate and thrive in change

Mattermost is a remote-first company with staff living and working across the globe. We are currently hiring staff in these countries/regions:
Australia - Canada - Chile - Finland - Georgia - Germany - India - Mauritius - Philippines - Poland - South Africa - Turkey - Ukraine - Uganda - United Kingdom  - United States 

We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 

Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Senior Level
Full Time
Anywhere (100% Remote)

Growth Marketing and Demand Generation Lead (EST hours) in Remote

8 days ago
Ethena
Ethena delivers modern, effective workplace eLearning. Our first product, harassment prevention training, focuses on culture change over compliance. In addition, we are in an exciting phase of growth where we are expanding our product offerings to also include everywhere ethical decisions are made (think Code of Conduct, Anti-Corruption, and other financial and legally-oriented courses).  Ethena is trusted by some of the most innovative companies including Netflix, Zendesk, Figma, and Medium. We are a seed-stage company, backed by top-tier investors like GSV, Homebrew, and Neo.

To date, we target HR and Compliance teams at Enterprise Tech companies (late stage private and public) through a sales-assisted process and are looking to increase inbound.

Ethena is looking for a Growth Marketing and Demand Generation Lead to join our small but mighty team. We are based in Brooklyn, but welcome remote candidates who are able to work EST hours.

What you’ll be doing:
Growth Marketing Strategy: Set channel strategy and plan campaigns to meet qualified lead and revenue goals.
Channel Ownership: Create, test, and scale campaigns across multiple channels, including but not limited to SEO, SEM, LinkedIn, Email, and more.
Website: Set up proper tracking, create landing pages, follow SEO best practices, and run a/b tests to improve our website’s conversion rate.
Marketing Ops: Own the marketing tech stack, and implement and maintain a marketing automation tool (we currently use Salesloft, Salesforce, and Google Analytics).
Marketing Analytics: Define KPIs and create full-funnel dashboards to help us measure, optimize, and scale our marketing efforts.
Marketing to Sales Handoff: You’ll work closely with SDRs to drive qualified leads to sales, and own rules of engagement so prospects have a great experience from the start.
Content Distribution: Partner with Product Marketing and Content Marketing to ensure each piece of content drives engagement and is distributed across email, social, etc.
In the future...build a team: Manage the growth marketing team as it scales, and hire contractors as needed to hit goals. At first, you’ll be a growth marketing team of one.
What makes a great candidate:• 4+ years of experience in a growth marketing or demand gen role at an enterprise (B2B or SaaS) company. The title and level of this role is flexible based on experience.
Strategic and scrappy: We are just building out our marketing systems and processes, so you’ll be hands on building and executing in tools. You also need to set goals and budgets, prioritize initiatives, and report on key metrics to the entire company.
Channel management experience: You are experienced at executing campaigns across multiple channels, including paid, and you can clearly describe the campaigns you’ve run and what you’ve learned.
Value brand & content: Ethena creates training content for our customers, with a mission of driving cultural change. While this is a growth marketing role for a data-driven marketer, you recognize the value of quality content and a brand that stands for something.
Proficiency in full-stack of marketing tools: You know what tools to use and how to use them—or you can figure it out quickly.
Team player: You want to work at an early-stage company and help it scale, which involves being able to collaborate well across teams and step in when help is needed.


Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status.
Mid Level
Full Time
Anywhere (100% Remote)

Lead Software Developer in REMOTE (VIRTUAL LOCATION)

8 days ago
Table XI
Table XI is looking for a Lead Software Developer who can see both the forest and the trees.

Developing great products is about being equally concerned with building the right thing as building it well. For 18 years, we've built our software development practice around three small words and one big idea: tech done right. To us, it means more than clean code and sound design. It means doing right by our partners, by our peers and by our community.

Here’s what we expect from you

  • Lead projects, provide technical guidance, identify risks, proactively learn and share, and mentor more junior team members
  • Expertly develop both back-end and front-end code
  • Understand client's business, build relationships with clients, and guide strategic decisions to make client successful
  • Communicate professionally and empathetically, solicit and provide feedback, actively offer help, and make sure everyone is aligned
  • Guide architecture and implementation discussions, help unblock other developers, establish best practices for maintainability, and strategically balance test coverage, risk and budget
  • Take responsibility (even when no one asks)
  • Work collaboratively on a cross-functional team of developers, designers, and business analysts
  • Learn from everyone, no matter what their title is


Our Tech Stack
  • Back-end: we primarily create applications in Ruby on Rails and Node, though we have a small number of applications with other setups: Elixir and Phoenix, and Python and Flask
  • Front-end: For Javascript, we generally use React, though we have some apps that use Stimulus for when React is too big of a hammer. For CSS we tend to use Bulma or Material Design, and prefer to use styled components for React
  • Mobile: we support native iOS development in both Objective-C and Swift. These days, though, almost all of our apps are being built in React Native
  • Infrastructure: nearly all of our infrastructure is on AWS and managed by Terraform and chef. We are in the process of migrating to Docker containers in Kubernetes (EKS)

Don't hesitate if you don't have specific experience with our tech stack. We have a preference for folks with Ruby on Rails, Node.js or React experience, but if you’re a strong developer with experience in related tools, we want to hear from you!


Who We Are
We’re a curious and humble group who loves to define the future and help build it. Curiosity and critique are key to our chemistry. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful product and service experiences. And we’re constantly pushing ourselves to experiment, explore and challenge assumptions.

We bring that same passion for learning and improving to our clients: digging into their organizations, reframing their problem statements, and spending time with their users. This ensures we’re pushing our clients forward while designing valuable things people actually use.

Learn more about Table XI (video)


What We Make
At Table XI, you’ll get exposure to many different people and projects. Our clients trust us as strategic partners—advising decisions that impact the long-term success of their organizations. We’ve helped:

Brink create an accessible voting education app to help all communities engage in the political process
Tyson Foods adopt design thinking to concept, prototype, and launch innovative products quickly
Northwestern University research facilities perform and advance clinical researchMore than 25,000 people think big and participate in Chicago Ideas Week
A nonprofit understand what “belonging” means to their 200 global chapters
A homecare startup to connect caregivers with clients and their familiesAn IoT medical device manufacturer prototype hardware and software to help patients recover from spinal surgeryFamilies dealing with tragedy connect with resources and each other
Roger Ebert solidify his legacy as a film critic

But the work is just part of what makes Table XI a rewarding place to be. We support  each others’ interests—whether volunteering with AIGA, organizing a UX Strategy Meetup, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our First Friday Design Talks, company Lunch & Learns, and weekly Group Practice Meetings are just some of the ways we create space for sharing, learning and professional development.


What We Offer
In COVID times, we’re all:
Working from home with a stipend for upgrades to your setup
Sheltering-in-place with zero travel or onsite client work
Communicating and collaborating with tools like Mural, Miro, Notion, Slack, and a lot of Zoom

Everyone on our team gets:
Equitable, competitive salary
Quality health insurance
Paid parental leave and flexible paid time off
401k plan, including employer matching
The option to work fully remote
 
We take equality seriously.
Table XI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.
Mid Level
Full Time
Anywhere (100% Remote)

UI Designer in Remote

9 days ago
Tendermint
Formed in 2014, Tendermint is the creator of Cosmos, an ecosystem of interoperable blockchains. We are a software engineering company that focuses on the Cosmos SDK and Starport, state-of-the-art frameworks for blockchain development. Over USD 100 billion worth of digital assets is secured by the 200+ blockchains built with the Cosmos SDK.

We’re passionate, self-driven industry leaders whose vision is to empower people to create a more transparent and accountable world through open, distributed, and interoperable networks. We believe that the technology we're building will have a major positive impact on how humans connect and coordinate globally.

Join our growing international team and help us build the most popular multi-blockchain ecosystem in the world.

How we work
We have team members working worldwide, from North America, Europe to the Middle East and Asia. We leverage agile methodologies to move quickly and stay focused. Communication is vital to us, and we rely heavily on Slack, Google Workspace, Asana, Notion, and GitHub to help us stay in sync. All the technology we build is free and open source.

This role is a full-time remote position, and you’re free to work from anywhere. Be advised that most team meetings occur between 8 am and 12 pm Pacific Time (UTC-8/-7).  If you're applying from a location where these hours are outside your usual working hours, we expect you to adapt to our meeting times.

What you’ll be doing:

  • Gather and evaluate requirements in collaboration with project leads, front-end engineers, and key stakeholders.
  • Illustrate ideas using sketches, storyboards, wireframes, diagrams, mockups and prototypes.
  • Design high-fidelity mockups and prototypes for various products, using an atomic design or component-based methodology to abstract reusable patterns into an evolving design system.
  • Conduct user testing on a regular basis to validate design decisions and optimize user flows.
  • Synthesize findings of user testing activities and analyze data from analytics to inform business decisions.
  • Participate in design discussions and give feedback during product meetings.
  • Contribute and adhere to brand guidelines on typography, iconography, colors, imagery and graphic style across various brands.
  • Improve the communication of complex technical concepts using clear and simple graphic designs for websites, applications and marketing materials - e.g. branded imagery, technical diagrams, visualizations, infographics, animations etc.

We’re looking for someone who has:

  • A strong portfolio demonstrating 5+ years of professional experience with a breadth of UI and visual design capabilities.
  • High level of proficiency and creative flair in visual communication, UI design, visual design principles, typography, iconography, responsive design etc.
  • Experience in the design thinking process and lean startup methodologies.
  • Experience working in a collaborative team environment, but also capable of working autonomously at times, and prioritize tasks.
  • Experience creating digital visual assets for a variety of target audiences.
  • Strong knowledge of current UI design best practices, mobile (iOS, Android) and web production techniques and limitations. Working knowledge of CSS and HTML ideal, but not essential.
  • Experience working directly with front-end developers to translate designs into production-ready code.
  • Solid understanding of component-based design systems and maintaining style guides.
  • Ability to create performant animated interactions for web and mobile platforms. Experience with motion design would be a big plus.
  • Proficiency with modern design tools like Figma (our tool of choice) and ability to learn and adapt to new ones.
  • Clear and concise written and oral English communication skills. 
  • Interest in emerging interactive technology in web, mobile, and other devices.

What we offer

  • The opportunity to be part of building the future of the Internet
  • Flexible work schedule
  • Excellent benefits like educational budget, fitness and wellbeing spend
  • Flexible PTO
  • Healthcare, Dental and Vision insurance 100% covered for employees in the US
  • 401K Match in the US
  • Competitive salary, including equity.
Mid Level
Full Time
Anywhere (100% Remote)

Senior Full Stack Engineer in US

9 days ago
Monarch Money
Mission
Nine out of ten Americans say nothing would make them feel more confident than having their personal finances in order. We are building the most comprehensive personal finance platform to help people improve their financial lives and achieve their goals.

The Company
The founding team consists of product-driven, serial entrepreneurs with multiple exits. Additionally, our CEO was one of the original creators of Mint.com and has a unique perspective on what is needed to meet consumers' needs in this market.

We are passionate about building a company, product and brand that both customers and employees love. We are seed funded by a top venture firm and a handful of prominent angels, with healthy financial runway.

We have been a fully-distributed team since our founding and are open to remote applicants that live within a 3 hour time zone difference of US Pacific Time.

Your Contribution

  • As one of our first full-stack engineers, you will play a critical role in transitioning our current web and mobile MVPs (Python/Django/React/React Native) to a robust, production-ready application.
  • You will be more than just a software craftsperson; you will also be a thought partner in building a product, company, and culture we are proud of.
  • You will have significant input into the processes, rituals, and tools we use in order to create a high performing engineering team.
  • You will typically work with a lot of autonomy, and be expected to "own" the full implementation of whatever you own.

Skills

  • You consider yourself a "product-centric" engineer and take pride in building something people love. You are opinionated about the user experience.
  • You enjoy and strive when given autonomy and independence, and are comfortable with ambiguity and simplifying complex problems.
  • You have 3+ years experience in full-stack development with some combination of Python, Django, React, React Native, iOS and Android development.
  • You have superb written and verbal communication skills.
  • You are familiar with best practices in engineering, architecture, security, and design for both web and mobile apps, and can help build scalable, fault-tolerant products.
  • You have (or want) experience with early-stage company best practices including rapid iteration with robust metrics and qualitative user feedback.
  • Nice to have: Experience building APIs with Django Rest Framework
  • Nice to have: Experience working in a financial technology company (accounting, investing, banking, etc)
  • Nice to have: Experience working in a remote-first culture

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Senior Level
Full Time
Americas

Talent Acquisition (Tech) in Remote

9 days ago
Deel
We are a global collective of entrepreneurs who love to build and solve problems. Our team is made up of self-driven people spanning 25+ countries, a unified, yet diverse culture keeps us consistently learning and improving. We're curious, courageous, optimistic, fair, and thoughtful.

We want to enable companies to hire the best talent from anywhere in the world. We do so by building tools our customers love with market-leading technology and expertise. We run on three words, fast, delightful and compliant.

As a team, we care while finding comfort and enjoyment in working together. We believe "less is more," and our highly efficient team speaks to that. After all, we want to take Deel public with a group of less than 300. Are you in?

So, why now?
A significant shift has occurred within the workforce as we know it, changing business norms drastically. At Deel, we genuinely see a world without borders, but we needed to challenge that to make it happen. A 30-mile hiring radius limit shouldn't exist for companies, since great talent lives everywhere. The global talent market is quickly accelerating, we are here to stay ahead of multi-jurisdictional legislation, allowing maturation and acceptance of remote work across all levels of the value chain.

Deel is the market leader in international payroll and compliance. With over $50 million raised from Andreessen Horowitz, Spark Capital, Y Combinator, Elad Gil, Nat Friedman, Alexis Ohanian, and Daniel Gross, there's never been a more exciting time to join the team.

Duties
  • Recruit exceptional talent to join our rapidly growing team of Deelers, collaborate with our hiring managers and other related stakeholders to create and maintain candidate scorecards
  • Building a deep understanding of the Deel product, and exactly what is required of our new engineering hires, and you have a good understanding of our tech stack
  • Develop and refine our interview processes to optimize for efficiency and an amazing candidate experience
  • Working with our management team and leadership to develop internal and external sourcing strategies
  • Ensuring we maintain an incredible culture throughout Deel, and the team live and breath our key principles

Requirements
  • 4+ years of experience in a acquisition focused role with experience working cross jurisdiction at a unicorn start-up or tech company
  • You have experience in an ambitious and scrappy recruitment function, and have a track record of hiring top talent quickly
  • You are comfortable with handling complex candidate questions as they may pertain to compensation, equity, immigration and other related issues
  • You are a natural communicator and can engage the room effortlessly when presenting, speaking and demonstrating

Benefits
  • Life changing pre-IPO equity
  • The option of getting paid in digital currency
  • Work from wherever you want; the Deel office, your house or the beach
  • Learning and development budget for books, courses and conferences
  • Remote first working culture and covered remote office space
  • All-expenses paid international company off-sites
  • Have your birthday on us
  • All the latest tech you need
Mid Level
Full Time
Anywhere (100% Remote)

Internal Documentation Project Manager in Remote

9 days ago
Deel
We are a global collective of entrepreneurs who love to build and solve problems. Our team is made up of self-driven people spanning 25+ countries, a unified, yet diverse culture keeps us consistently learning and improving. We're curious, courageous, optimistic, fair, and thoughtful.

We want to enable companies to hire the best talent from anywhere in the world. We do so by building tools our customers love with market-leading technology and expertise. We run on three words, fast, delightful and compliant.

As a team, we care while finding comfort and enjoyment in working together. We believe "less is more," and our highly efficient team speaks to that. After all, we want to take Deel public with a group of less than 300. Are you in?

So, why now?
A significant shift has occurred within the workforce as we know it, changing business norms drastically. At Deel, we genuinely see a world without borders, but we needed to challenge that to make it happen. A 30-mile hiring radius limit shouldn't exist for companies, since great talent lives everywhere. The global talent market is quickly accelerating, we are here to stay ahead of multi-jurisdictional legislation, allowing maturation and acceptance of remote work across all levels of the value chain.

Deel is the market leader in international payroll and compliance. With over $50 million raised from Andreessen Horowitz, Spark Capital, Y Combinator, Elad Gil, Nat Friedman, Alexis Ohanian, and Daniel Gross. There's never been a more exciting time to join the team.

What you will enjoy working on
  • Working with operations and product partners to research, operationalize and maintain Deel’s internal documentation
  • Building up a knowledge of global hiring and payments related things, to create a knowledge base for both internal and external use
  • Driving innovative solutions to scaling Deel’s knowledge while ensuring accuracy and a high degree of care
  • Clear communication to internal and external on changes or updates which may impact their business, including monthly newsletters, blogs, etc.
  • Supporting internal stakeholders, such as Sales, Customer Success and Support to both develop and implement enablement and customer-facing collateral
  • Advocating for Deel through building and strengthening of relationships with in-country partners and consultants
  • Meeting with Top Priority Clients from time to time to help answer and solution more complex or nuanced global mobility cases
  • Building on Deel brand trust through immaculately coordinated processes

Requirements
  • Relevant experience working on global mobility, immigration processes or labour law
  • Excellent communication and the ability to handle solutions under pressure, with thoughtful people management and mentorship skills
  • Progressive and innovative attitude toward distributing information at scale with a focus on Client and Stakeholder experience

Benefits
  • Life changing pre-IPO equity
  • The option of getting paid in digital currency
  • Work from wherever you want; the Deel office, your house or the beach
  • Learning and development budget for books, courses and conferences
  • Remote first working culture and covered remote office space
  • All-expenses paid international company off-sites
  • Have your birthday on us
  • All the latest tech you need
Mid Level
Full Time
Anywhere (100% Remote)

Marketing Operations Manager in Within US

9 days ago
Karat
Great interviews are engineered.  Come help Karat make every interview predictive, fair and enjoyable.

The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it's our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable. 

Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat's interviewing platform, battle-tested questions, and data-informed best practices.

The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics.

As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.

Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

Marketing at Karat
Our Marketing team is committed to building the Karat brand and long-term value of the business in order to help achieve revenue and margin targets.

As our Marketing Operations Manager, you will build, maintain, and improve a robust marketing machine that creates engaging experiences for multiple audiences and connects our marketing investments to clear business outcomes. As the owner of our marketing tech stack, you will own the implementation and efficacy of campaigns, workflows, data, reporting, and analytics that impact marketing investments and results.
Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates for this role (within the U.S.).

Core Responsibilities
Own it
  • Be the technology and data specialist. Maintain marketing technology, use it to launch and run campaigns, and ensure it generates accurate reporting and analysis. You'll use Salesforce, Pardot, Demandbase, Qualified, Wordpress, Google Analytics, and AdWords -- and more tools as we grow!
  • QA, execute, and analyze campaigns. Work with marketing and product on email campaign development, landing page development, segmentation, maintaining GDPR and CAN-SPAM compliance, data hygiene, various integrations, and reporting.

Be a partner
  • Deliver reporting, analysis, and strategic insights. Build and maintain dashboards and reports that cover key quantitative results like website behavior, lead velocity, pipeline velocity, website conversions, and impact of program spend
  • Build processes and optimize them to meet strategic objectives. Support marketing, sales, and finance with clear training and documentation related to the marketing tools and applications, campaign management, and reporting. Develop workflows, assignment rules, lead efficacy, and data hygiene needed to support marketing strategy and day-to-day performance management reporting

Create the future
  • Lead projects that connect multiple teams through marketing technology. Collaborate with multiple teams on projects that may include the selection and adoption of new tools and technologies, while remaining accountable to the project’s success.

About you
  • 5+ years in a technical marketing operations role
  • You have experience at an inbound agency an/or within the marketing team at a B2B/C technology company
  • You put the audience first, thinking of their experience with every email, every chat, every webpage as an extension of the brand
  • You curious, with a strong desire to optimize for the ideal business outcome
  • You are able to communicate across all levels in the organizations, starting with the “why”, and being clear about the details

Benefits of joining Karat
While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:
  • Competitive salary and benefits
  • Medical / dental / vision insurance 
  • Flexible vacation and paid company holidays
  • Paid parental leave 
  • Laptop and other equipment fundamentals (monitor, keyboard, and mouse if you need it!)

Statement of Non-Discrimination:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at [email protected].
Mid Level
Full Time
Americas

Data Engineer in Within US

9 days ago
Karat
Great interviews are engineered.  Come help Karat make every interview predictive, fair and enjoyable.

The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it's our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable. 

Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat's interviewing platform, battle-tested questions, and data-informed best practices.

The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics.

As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.
Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

Data Engineering at Karat
Our Data Engineering team is committed to partnering with stakeholders to build the infrastructure, reporting, and product features that power insights at Karat. We design and build the data foundation needed to make technical interviews more predictive. Working on the Data engineering team, you will shape the future for how we ingest, analyze, and talk about data as an organization.

As our Data Engineer, you will develop various systems and processes needed to derive meaning from performance data. Our ideal candidate for this position is comfortable designing and building software for real customers, can dive deep into manipulating data and wielding statistics, and has the ability to provide technical and product recommendations to a variety of multi-functional partners.

Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates for this role (within the U.S.). This is a full-time (40 hours per week), hourly position.


Core Responsibilities
Create the Future
  • Identify data needs for business and product teams, understand their metrics and analysis requirements and build solutions to enable data-driven decisions
  • As we collect richer data about user interactions during interviews, you will drive the collection and refinement of our data to increase the signal captured in every minute of our interviews and maximize the value provided to our customers.

Own It
  • Design, build and deploy efficient and reliable cloud-based data pipelines to move data across a number of platforms and disparate data sources
  • Protect our data sources against quality issues. Design and develop data quality monitoring.

Be a Partner
  • Collaborate with Software Engineers, Data Scientists, and Data Analysts to design, implement and scale our data processing and analysis platforms.
  • Support our engineering teams by reviewing code and designs.
  • Nurture the data conversations and culture at Karat by educating technical and non-technical teammates about data literacy and usage.

About you
  • 3+ years of experience in data engineering, software engineering, or other related roles, with a focus on building data pipelines and conducting data analysis
  • Bachelor’s degree in Computer Science or a related field (or equivalent experience)
  • Strong data analysis and scientific thinking skills
  • Experience with Python, Docker and job orchestration frameworks such as Apache Airflow
  • Significant experience with relational databases with a strong knowledge of SQL and data modeling best principles
  • Experience with data visualization and presentation, familiar with data analytics and BI tools
  • Experience with development best practices, including version control, code reviews, and documentation
  • Experience with Amazon Web Services
  • Experience with — and a knack for — communicating technical work to partners

Benefits of joining Karat
While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:
  • Competitive salary and benefits
  • Medical / dental / vision insurance 
  • Flexible vacation and paid company holidays
  • Paid parental leave 
  • Laptop and other equipment fundamentals (monitor, keyboard, and mouse if you need it!)

Statement of Non-Discrimination:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at [email protected].
Mid Level
Full Time
Americas

Lead Customer Experience Specialist in Within US

9 days ago
Karat
Great interviews are engineered.  Come help Karat make every interview predictive, fair and enjoyable.

The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it's our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable.

Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat's interviewing platform, battle-tested questions, and data-informed best practices.

The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics.

As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.

Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

Customer Experience at Karat
Our Customer Experience team is committed to ensuring Karat interviews are consistently human-centered. We provide outstanding customer service and ensure the results received by our customers are a genuine reflection of each candidates' experience and performance.

As our Lead Customer Experience Specialist, you will be the point of escalation for all core Customer Experience responsibilities. As a player-coach for a team of Customer Experience Specialists, you will help define what success looks like for them, and contribute through mentorship to their professional development at Karat.

The Customer Experience team works 24/7. This Lead will be responsible for a team who works non-traditional hours, and should be prepared for on-call issues outside of core business hours.

Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates for this role (within the U.S.).

Core Responsibilities

Be a Partner
  • Bring feedback and insights to internal teams. Evaluate performance data and bring measurable insights to our Interview Engineering and Product teams in order to further evolve our processes and the Karat product.
  • Help grow and develop the team. Conduct monthly check 1:1s with the team, providing direct mentoring, feedback, and reviewing monthly performance metrics.

Own It
  • Deliver a personalized customer experience. Provide real-time support to candidates, Interview Engineers, and Karat teammates in a Customer Experience Specialist capacity by answering questions and resolving any raised issues.
  • Ensure the delivery of team performance. Monitor capacity and scheduling to ensure we’re not over- or under-staffed at any given shift. Manage live interview queues, customer communications, and interviews to ensure team SLAs and SOPs are met with 100% success.
  • Evolve team processes. Own special projects within the Customer Experience realm that allow us to continuously drive improvements in the candidate experience. Keep SOP documentation up-to-date, iterate our onboarding/offboarding procedures, automate and standardize team scheduling, etc.

Celebrate
  • Be human. Create a personalized, memorable experience for all who interact with the Customer Experience team, even during times of escalation.
  • Highlight our wins as a team. Leading a team of highly-engaged specialists, continuously think about how we can celebrate our impact on the experience of our clients, their candidates, and our internal teammates (team building/morale events, growth opportunities for development, etc.).

About you
  • 2+ years of mentor or management experience for remote customer service teams (supervising alternative shift teams a plus)
  • Outstanding English communication skills (both written and verbal)
  • Experience with Google Suite, Zendesk, Slack, Deputy, Lessonly, or similar tools
  • Professional experience working remotely strongly preferred
  • Clear demonstration of customer-first approach
  • Self-starter who proactively takes ownership of problems, with a natural mentality to continuously evolve and improve.

Benefits of joining Karat
While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:
  • Competitive salary and benefits
  • Medical / dental / vision insurance 
  • Flexible vacation and paid company holidays
  • Paid parental leave 
  • Laptop and other equipment fundamentals (monitor, keyboard, and mouse if you need it!)

Statement of Non-Discrimination:
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at
[email protected].
Mid Level
Full Time
Americas
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