Deskhiker - Remote Jobs

Lead Product Manager in Remote

12 days ago
Superside
Superside is experiencing massive growth, and we are now looking for a world class Lead PM to join our team!


ABOUT SUPERSIDE

Our vision is to bring the future of work to life and flood the world with beautiful, intuitive design - all while building a creative platform the likes of which the world has not yet seen. And we want your help.

Born out of Norway and the US, Superside since 2015 grown to more than 200 employees located all around the world, spanning 58 countries and 19 timezones. Superside is a remote scale-up building a design workflow and collaboration platform while delivering mind-blowing creative work to some of the most innovative companies in the industry. By building customizable managed workflows and communication technology, we are changing the way the world creates and collaborates at scale.

We have the backing and momentum to do it - Y Combinator, Slack Fund, Freestyle Capital and High Alpha Capital are all supporting our vision, and over the last year, Superside has grown over 250 percent. Through our platform, Superside has attracted some of the world’s largest brands, such as Facebook, Redbull, Puma, Amazon, Salesforce, Cisco, HP, Twitch, Airbus, L'Oreal, Tiffany & Co.

Growing our engineering and product team is just the next step in this exciting journey and one that will lead to our biggest achievements yet.


ABOUT THE ENGINEERING TEAM

We work remotely, meaning that we want to work with the best, no matter where you want to live. Our growing engineering and product team is full of alumni from Spotify, Adobe, Yandex, Mail.ru and more all now looking to disrupt creative operations together. The team is fully distributed across Europe but everyone is working within CET +/- 3 hours.
Today, our engineering team consists of 12 developers, our aim is to extend to 25-30 engineers within the year. 

Superside works closely together and emphasize a product-driven mindset. Everyone is given a lot of freedom and autonomy, and you’ll be able to take part in all types of product-related discussions, ranging from architecture to algorithms, DevOps and Cloud. You will work with scrum methodology, weekly product meetings, daily stand-ups with the team and weekly grooming sessions.


What You'll Do

  • In close collaboration, you will work with the Director of Product Management to drive product vision and go-to-market strategy
  • You will enable design discussions across the organization
  • Work with user stories and gather customer feedback
  • Be a product storyteller towards the engineering team
  • Form close relationships and gather product feedback and insight from both internal and external stakeholders
  • Work with feature requests and Product Management Improvement

What You'll Need to Succeed

  • MSc in Computer Science, Business or equivalent
  • Successful advancement in consulting or top product companies (experience from B2B SaaS is a huge plus)
  • Expertise within product management principles and methods
  • Strong team-work and problemsolving skills
  • Solid analytical skills, ability to work with larger amounts of data
  • Understanding of tech, design and UX
  • Passion for people and mentorship, inspiring and setting example
  • Excellent communicator and storyteller, as well as active listener
  • Understanding of businesses and client mindsets
  • Experience driving product vision, go-to market strategy, and design discussions
  • Structure and overview is in your DNA
  • You are a strong project manager, execution focused and independent
  • Believer in the remote future of work
  • Have loads of ambition and drive!
  • It is a plus if you have worked with Project Management tools such as JIRA or Asana, as well as design tools such as Figma /Invision

Why join us

  • Independent role with huge impact and freedom
  • A fast-paced supportive environment
  • A leading role in a high-growth Silicon Valley Venture-backed start-up with a proven business model
  • Pioneering a $500bn global market and creating the future of work
  • A remote-first company

About Superside

Superside is a remote future-of-work startup that delivers great creative at scale, mainly to global US-based brands. We currently deliver strategic design solutions to clients like Amazon, Facebook, Salesforce, Shopify, Puma, LVMH, S&S Activewear, RedBull, ++. We work together and with our clients through our in-house design ops platform, enabling seamless and productive remote collaboration across the world. Superside is backed by Y Combinator, Slack Fund, Freestyle Capital and High Alpha Capital. We're a fully distributed team of ex tier-one professionals located all around the world, spanning close to 60 countries and 19 timezones.

Mission: Create more equal economic opportunities globally
Vision: We find and grow the world’s best creative talentCheck out www.superside.com/career for more info on who we are!
Mid Level
Full Time
Europe

UX and Design Lead (f/*/m) in Remote

12 days ago
Frontastic
Frontastic is looking for a UX and Design Lead (f/*/m) to join the team on a full-time basis (32-40hrs per week). We’re a fully remote company currently searching for candidates living in Europe (UTC to UTC+3).

Do you have a background in interaction design, visual design, and user experience? Then this position could be perfect for you!


What you’ll do
Together with a small product team of 4, you’ll work alongside engineers in teams that own parts of the Frontastic product to make sure our user experience is best in class. Example problems you’ll get to tackle are “signup experience for new developers” and “real-time content preview for marketers.” You’ll define our design strategy and work through design problems from beginning to end, from research and analytics into concepts, and designing the detailed workflows and interactions.


You’ll:

  • Own Frontastic brand’s visual identity
  • Evolve Frontastic’s design processes, principles, and tooling
  • Partner with a product manager to identify and define opportunities that inform our product roadmap
  • Conduct customer research and interviews
  • Translate user research and data into concepts that solve our customers’ problems
  • Facilitate discovery workshops
  • Consider solutions from multiple perspectives and sketch and prototype ideas to quickly assess their viability
  • Iteratively design the detailed interactions required to make the solution a reality
  • Work closely with engineers as you build, iterate on, and ship ideas
  • Conduct user tests to get input on the designs and concepts you and the teamwork on
  • Communicate design choices effectively and with the evidence that went into the design process
  • Share what you’re learning, both internally and with the wider community via our blog

Who you are
  • You reside and work in Europe (UTC to UTC +3)
  • A strong understanding of interaction design, visual design, and user experience (minimum 5 years of experience)
  • Experience in designing and shipping high-quality digital products
  • Experience with user journey mapping, service design blueprints, and other frameworks for defining user journeys and interactions
  • Self-starter, looking for pragmatic solutions
  • Confident presenter and facilitator
  • Comfortable navigating ambiguities
  • Possess the attitude and skills to survive in a complex and highly dynamic remote environment – and you know how to grow this attitude in your co-workers
  • Have good written and verbal communication skills in English

Our values
Our team strives to constantly improve itself following these values:

  • Make an impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  • Thirst for learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we’re constantly on the lookout for new ideas that can help our customers (and the world).
  • Diversity rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  • We’re in this together: As colleagues, with our customers, and with our communities, co-operation and collaboration are key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  • Transparency first: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.

How we work
We’re a remote native company with regular in-person meetings. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication. There are no fixed expectations regarding working hours, it’s normal for us to take care of private matters during the day – for example, visits to the doctor or picking up children from school.


Our team strives to improve themselves following these guidelines:

  • We offer a
    friendly learning environment

    and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.
  • We use practices like co-working and pair programming when it makes sense to keep the amount of knowledge debt low.
  • As a company, we continuously refactor our rules and guidelines. Overall, we have a very transparent, helpful, warm, familiar employee culture.

We’re an equal opportunity employer and value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred where multiple candidates have the same score.


Your package

We’ve put together a package for our employees which we think is pretty awesome, but you can judge for yourself.

  • €64k – €79.5k
  • Company laptop
  • An expense policy to support you in creating your workspace in a way that’s most effective for you
  • Development budget of €500 per year
  • Regular in-person and virtual retreats and other events (COVID dependent)
  • Flexible working as standard, as long as you’re available when needed and your work gets done, you’re free to choose your own schedule
  • Contribution towards your private medical insurance where health insurance is not mandatory/organized at the government level
  • Allowance for your home office, or for a co-working space
  • 42 days of paid leave entitlement, including public holidays

Since we currently work from 13 different countries (and counting), it’s very difficult to offer consistent benefits beyond this.


We’d love to hear from you
If this UX and Design Lead role sounds interesting to you, please send a short tweet-style “why me” and link to your portfolio to [email protected] and have your CV attached (as pdf).


Do you still have questions? Then don’t hesitate to get in touch via the same address!



Mid Level
Full Time
Europe

Category Intern - Specialties in Remote

12 days ago
Rockcontent
As a Category Intern, you will be responsible for delivering best-in-class value and experience to our customers by managing and monitoring the content creative life-cycle of the category, ensuring the delivery is on time and driving customer satisfaction while also identifying improvement opportunities. As well being able to learn and develop new skills!

Working on the Specialties category, you will work directly with the content marketing strategies, learning about project management; good practices of SEO; and content production. So, you will work directly with our clients and our community of freelancers and will improve your technical knowledge of content marketing

The role:

  • Address customer queries and concerns in a timely fashion.
  • Manage the progress of content production, ensuring the delivery is on time and driving customer satisfaction.
  • Keep vigilant watch on the assignment queue and project starts, ensuring projects are assigned within 2 business days or less.
  • Identify bottlenecks that are hindering customer satisfaction, while working alongside other teams to solve problems.
  • Educate clients about content marketing and internal processes for content production through various channels.
  • Identify improvement opportunities, both in team processes and in the client's strategy and results and, through problem-solving methods (such as PDCA), set up action plans with the support and guidance of the direct leadership.

You will need:

  • Higher Education in progress with expected completion within 1 to 2 years (Business Administration, Marketing or related field)
  • Knowledge of Digital and Content Marketing
  • Rock University certifications: Content Marketing; Content Production for the Web; Hubspot certification: Inbound Marketing. - You may provide the certifications during the hiring process.
  • Intermediate or higher English proficiency
  • Advanced or fluent Portuguese proficiency

Nice to have:

  • Experience and technical knowledge in the category's business. In this case, having basic knowledge about Adobe Photoshop, Adobe InDesign and Adobe Illustrator is a differential.
  • Fluent English skills
  • Fluent Spanish skills

Soft Skills:

  • Organization
  • Customer centric
  • Adaptability
  • Proactivity

What we offer:

  • Meal voucher
  • Life insurance
  • Working from home allowance
  • Rock University - free access to our marketing courses
  • Ongoing workshops and webinars on marketing topics
  • Flexible hours
  • Volunteer paid time off
  • Birthday and work anniversary days off
  • Being part of a dynamic, talented team distributed around the world  
  • Making an impact in a global, established but scaling startup where you will see results of your work helping to drive us forward
  • Being empowered to make decisions to improve customer satisfaction
  • Continuous growth opportunities for our customers, talent community and Rockers

Other benefits may be available according to your location.

About Rock Content

We are a global leader in content marketing and we exist to enable growth opportunities for our customers, employees and partners! We help brands to drive revenue and build awareness by unleashing collaboration through technology, connecting them to a global network of creative talents and delivering premium brand and content experiences for their audience.

If you're looking to learn every day, use new marketing technologies, and have the opportunity to innovate and make an impact, you will find all of that at Rock!

We have the most dynamic, collaborative and intelligent environment there is. Diversity is very important to us and that's why we commit to it. We do not tolerate discrimination by race, gender, disability, sexual orientation, religion or any other type of physical and/or psychosocial characteristic.

We're rapidly expanding, having tripled our growth in the last 2 years! We are remote-first and distributed around in the world. Learn more about careers at Rock here: https://rockcontent.com/careers/.

Our 5-step hiring process
1. Application review: when taking a look at your resume, we're looking not just for evidence that you can do the job, but also to make sure the opportunity we have is the one you're looking for! We'll always let you know  either way if you're moving forward or not.
2. Phone screening: this is a first interview and our main goal is to make sure the expectations are correctly set up. We're also very open to answering questions and presenting the detailed truth about working with us.
3. Technical assessment: this is the step to not only evaluate your hard skills but also to present to you a little bit of our work process.
4. Cultural fit interview: our culture is our main priority. We only hire people that show they can fit with our culture and help us grow. This is a deep and challenging step that will require a lot of thinking. To prepare, check our Culture Code.   
5. Hiring Manager interview: this is the final step! Here you get to meet the person who is  going to be your leader, ask anything you want and really understand if you match with the team.

Are you interested? Apply now!
Entry Level
Full Time
Anywhere (100% Remote)

Content Writer in Remote

12 days ago
Help Scout
At Help Scout, we make software that helps more than 12,000 small businesses talk with their customers. We’re a remote first company, with 110 employees working from 80+ cities all over the world and we’ve staked our reputation on being helpful, human, and existing for profit and purpose. We’re also a Certified B Corporation! This year, we’re taking these values to the next level as we reintroduce ourselves to our audience of customer service professionals, small business leaders, and startup founders.

We believe that brand is a differentiator and that a company’s content has an outsized impact on its brand. A traditional inbound marketing strategy has served us well for traffic and conversion, but we’re excited to take a cue from consumer brands, media companies, and publishers by investing more in creative content this year. Our big initiative will be the launch of a multimedia content hub for mission-driven founders and small business leaders. Think of it as a beautifully designed online publication for founders and execs who are tired of all the repetitive, uninspired content that most companies publish for them. We’re creating a destination where empathetic leaders can learn together, get inspired, and build companies that put people first.

To make this vision a reality, we’re hiring a Content Writer to craft creative articles and interviews that will attract our target audience: curious, thoughtful founders and small-business leaders. In this role, you’ll write compelling stories about founders and small businesses building with purpose, as well as helpful resources for leaders as they grow their companies. You’ll weigh in on story ideas and conduct the research and interviews to bring them to fruition.


About the role

  • Develop a deep understanding of our target audience and what they like to read.
  • Write inspiring, relevant, thought-provoking content with a human and helpful tone. 
  • Highlight and amplify the voices of small business leaders who show a deep commitment to their craft and purpose — covering a diverse range of industries and backgrounds.
  • Collaborate with the Editorial Lead to define the founder hub’s voice, tone, and writing principles.
  • Conduct interviews and research to develop in-depth, accurate content.
  • Contribute to the promotional strategy for founder-focused content.
  • Ensure the founder hub’s brand voice and identity stay consistent across pieces.



About you

  • Above all, you’re a storyteller. You have a knack for identifying compelling stories and can expertly craft narratives that others will find interesting.
  • You love staying on top of trends and have a good understanding of startup ecosystem, whether it be investors, capital, or organizational development.
  • You have a proven track record of creating polished and interesting content that gets published, shared, and talked about.
  • You like rolling up your sleeves and diving into the research and discovery phase before the article gets written.
  • You have experience writing across many different types of content — from shorter snippets to long-form articles, from creative pieces to concise write-ups.
  • You’ve worked or dabbled in journalism and you’re a stickler for well-structured stories and impeccable grammar.



Who you'll work with

  • Hillary Noble, Editorial Lead, will be your manager.
  • Kristen Bryant, Director of Content, will be a partner in the development of the hub’s sub-brand, voice, and experience.
  • Our small team of content creators will collaborate with you to create impactful and meaningful stories.


Benefits
Competitive salary
- Our salary formula is public to all employees (but doesn't divulge your specific salary) and we update it at least once per year. Your salary is the same no matter where you live. Our goal is to pay at or above the market rate of a US-based tech hub like Boston or Seattle.

Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.

Long-term/short-term disability insurance & life insurance - we cover 100% of the premiums for LT/ST disability insurance and base life insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).

Flexible vacation - Take time off when you need it! We recommend 3-4 weeks in addition to public holidays, but there are no firm rules. We trust you.

Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation (in addition to regular vacation) and $2,500 to spend towards travel, learning, projects or anything else during your time off. Read about what our CEO did.

Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.

401k with 1% match- via Betterment for Business (currently US only)

Personal Development stipend - Up to $1,800 per year to improve your craft

Set you up for success — we’ll get every new teammate a Mac laptop or equivalent of their choice, and provide a $1500 stipend so you can feel ready to work from home. We also cover up to $350 USD per month if you'd like to rent a co-working desk somewhere.

Complete transparency - Everyone has full access to business metrics and financial information about the company.

About Us
Help Scout is made by roughly 110 people in 80+ cities around the world, all with a passion for helping others. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences. Help Scout launched in 2011 and today we have more than 12,000 paying customers in 140+ countries.

Why Help Scout?
We're remote.
It doesn’t matter if you’ve worked remotely before — we’ve been doing it for nearly a decade and are helping to write the playbook — we’re happy to show you the ropes. Most folks that get a taste of working in a "remote first" company have a hard time going back to the old way of doing things.

We’re passionate about diversity and inclusion. The data is abundantly clear about diverse teams being more successful, and we're dedicated to setting the team up for success. Today our leadership team is 62% women, and that's just the start. Here's our DEI Dashboard where you can see all of our team demographic data and read about our commitment to this work.

We're committed to SMBs for the long term. Help Scout is focused entirely on serving small and midsize businesses, typically up to 500 employees, because those companies view customer service differently. It's not a cost to be optimized, it's their most effective marketing tool and a key differentiator from the competition. We built Help Scout for companies that truly value being customer-centric (like us) and want a product that shares their values.

We're leaving the world better than we found it. Did you know Help Scout is a certified B Corporation, with a mission to give away at least 1% of our product through Help Scout for Good? Our company exists not just to help ourselves, but to invest in our team, our customers, our community, and our environment.


Our commitment to you
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
Mid Level
Full Time
Anywhere (100% Remote)

Growth Marketer (Americas or European Timezone) in San Diego, San Francisco, London, Remote

13 days ago
Notion
We started Chameleon after being frustrated at poor user onboarding; where as a user you had to go watch videos, book a call with sales, or read a bunch of docs to figure stuff out. We wanted to make that process smoother, more interactive, and embedded within the product.

And that's what we do: we offer a range of products/patterns to help our customers onboard users, announce features, nudge and prompt, collect feedback etc. Our mission is to help other software teams better enable "self-serve" experiences for their users.

We were early in this "product-led" or "product-first" movement, but as more companies realize the need for software like ours, we've seen healthy growth. Our ads budget is growing, as is the sophistication of our inbound marketing stack.

We now need a Growth Marketer to join our team to take on this piece of the engine, and super-charge our growth through paid channels, and optimizing conversion funnels.

You'll be a critical member of our team and foundational in taking us from 1 to 100. This role is a great fit if you're smart, data-driven, rigorous, creative, and hungry, and want to use the strong foundation we have to build an impressive growth machine.



What you will do specifically
Your mandate will be to materially increase ToFu traffic (sign-ups and demos) including:
  • Own (manage, improve, execute) our paid advertising strategy and campaigns
  • Run tests to optimize (CPA for) existing channels, and explore new channels, of acquisition
  • Develop landing pages, assets, micro-sites, lead-gen campaigns, in collaboration with wider marketing team, to drive web conversion
  • Monitor, analyze, and report campaign and project performance (incl. creating dashboards)
  • Writing excellent copy for campaigns (ads, landing pages etc.)
  • Support product marketing efforts, such as launch campaigns, creating collateral etc.
  • Find and engage freelance talent as necessary (e.g. for animations, videos, assets etc.)



Skills and experience that will aid success in this role
These are just examples of characteristics or experience that you might have to be a good fit for this role. If you're unsure, just apply, and allow us the chance to assess 🙂
  • 2+ years experience as a Growth Marketer, or similar (running data-driven paid campaigns)
  • Strong understanding of and experience with Facebook Ads and Google Adwords (including search and display ads, retargeting etc.)
  • Prior ownership/management of minimum $10k / month ads budget
  • Data-forward approach; comfortable with doing numerical analysis in Sheets, creating reports in Mixpanel (or similar analytics tool) etc.
  • Experience with all parts of a SaaS conversion funnel; SEO, content marketing, landing page building, copywriting, and CRO techniques.
  • 1+ years of startup (<50 employees) experience
  • Knowledge of the B2B SaaS marketing world, including common and innovative tactics



Other requirements
  • You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
  • You live in an
    Americas or European timezone

    (e.g. in 🇨🇦 🇲🇽 🇧🇷 🇨🇱 🇬🇧 🇫🇮 🇵🇹 🇪🇺 🇿🇦 🇳🇬 etc.)
  • This is your full-time job (no other part-time roles)
  • Fluency (written and verbal) in English



Why Chameleon?

Our product helps millions of users around the world. We are at the right moment for a product-led growth movement and are committed to building a winning product 🥇 Our team is distributed, remote-first, and very friendly 🙃

Learn more about our team, culture, and vision in our company page.

Key benefits for this role
💵 Competitive salary and early-stage equity. Range = $45k-85k per annum (offer will be based on your experience and geography)
🚀 High quality standards, regular feedback, and opportunities to help you grow quickly
🌳 Flexible work hours and unlimited vacations
💻 New Macbook and budget for home office equipment
📚 Allowance for books and other personal learning resources
🧘 Allowance for mindfulness/meditation app subscription
💡 Work with some of the best product people in the world as customers
Mid Level
Full Time
Americas

Customer Happiness Specialist in San Diego, San Francisco, London, Remote

13 days ago
Chameleon
Hello! My name is Pulkit, one of the co-founders of Chameleon, and the main author of this doc.

I wrote this because I work with customers each day; getting on calls, answering tickets, and soliciting product feedback.

Our product lets customers get creative; they can build whatever in-product experiences they like. This means Chameleon has to adapt, transform, change color 😏 , etc. to match our customers' applications. This, combined with our product being in a new category, means there is an incredible opportunity to help customers be more successful.

We have to help them learn what is possible, help them fit Chameleon into their existing stack, show them how to test and build with confidence, and teach them best practices.

Therefore we are looking for a Customer Happiness Specialist who loves helping customers leverage software; is design, UX, and psychology-savvy, and ♥️ s product.

If not already, you will become skilled in product-led growth best practices, web technologies (JS, CSS), and the psychology of user engagement. You will get a chance to work with product teams from great SaaS companies (such as Mixpanel, Segment, Degreed, Vanta, etc.) and be part of their success, along with our own.


The role

Why we want to hire this role nowWe succeed when our customers succeed. There are two parts to this:
  1. Outputs: they are able to use Chameleon in the way they want
  2. Outcomes: Chameleon helps them meet their business goals
To help customers with this we need a product-led approach combined with a human touch. Customers need and appreciate interacting with people that can empathize, understand, and provide intelligent workarounds or best practices, and also listen to feedback.

As our customer base continues to grow, our goal is to continue to help customers improve both their outputs and their outcomes, and consequently create more love for Chameleon.

You will be a key member of our customer-facing team and for many customers the voice of Chameleon. Internally within the team, your opinions and perspectives will represent our customers. Your inputs will be key in helping us shape our product strategy.


What you will do specifically
  • Engage customers experiencing difficulty in a friendly and comforting manner. Build trust and empathy with our customers by understanding and teaching them.
  • Act like a detective to investigate issues (often includes logging into our customers’ software and being able to recreate the issue consistently)
  • Feed our engineering team clearly documented bugs
  • Help us proactively improve the reliability and quality of our product by collecting, managing, and sharing feedback
  • Contribute to a customer-centric culture by championing customer needs
  • Helping test product features and shape upcoming roadmap

Skills and experience that will aid success in this role
  • 2+ years working in a technical support role
  • 1+ years working at a SaaS startup (<50 employees)
  • Good understanding of HTML and CSS, and familiarity with web technologies
  • Comfort and confidence with using the browser console and other debugging tools
  • Empathy with customers' goals, frustrations, and circumstances

Other requirements
  • You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
  • You are in an
    Americas timezone

    (i.e. based in 🇨🇦 🇲🇽 🇧🇷 🇨🇱 🇺🇸 etc.)
  • This is your full-time job (no other part-time roles)
  • Fluency (written and verbal) in English


Why Chameleon?

Our product helps millions of users around the world. We are at the right moment for a product-led growth movement and are committed to building a winning product 🥇 Our team is distributed, remote-first, and really nice 🙃

Learn more about our team, culture, and vision in our company page.

Key benefits for this role
💵 Competitive salary and early-stage equity. Range = $40k-60k per annum (offer will be based on your experience and geography)
🚀 High quality standards, regular feedback, and opportunities to help you grow quickly
🌳 Flexible work hours and unlimited vacations
💻 New Macbook and budget for home office equipment
📚 Allowance for books and other personal learning resources
🧘 Allowance for mindfulness/meditation app subscription
💡 Work with some of the best product people in the world as customers
Mid Level
Full Time
Americas

Executive Assistant in Remote

13 days ago
aThemes
I'm Charlie, the CEO of aThemes, and I'm looking for an Executive Assistant to help me manage my most valuable asset: my time. You will learn the ins and outs of what it takes to run our business and will act as my gatekeeper, handling everything that comes my way and identifying what needs to be escalated, what decisions I have to make and by when. With your support, you will enable me to focus on leading the company and building out our business strategy as we grow.

This is an ideal position for an ambitious executive assistant who’s excited to work closely with a CEO of a growing startup, wants to be involved with all aspects of the business, thrives on driving projects forward with minimal direction and is excited to see the role evolve as the company grows.


About aThemes

We are aThemes and we create well-designed and easy to use WordPress themes and plugins to help people have an awesome online presence. We also run a high-traffic blog about WordPress and online marketing.


Why Work for Us?

  1. We are a 100% remote and nimble team of ten talented people from around the world. 
  2. We are 100% self-funded and profitable since day one. 

  3. We make smart and thoughtful decisions to help us grow at a sustainable pace.

  4. We offer a very autonomous, flexible remote work environment with competitive compensation. 



Your Primary Goals

  1. Enable the CEO to focus on company strategy by handling his inbox, task management, admin and project work.
  2. Manage the team inbox (not technical support as we have a dedicated team for that). You’ll be the first face of the company people will interact with. 



You will be successful in this role if:

  • You love problem solving and thrive in the ambiguous. No two days will be the same and that excites you. One day, you may be asked to research and make recommendations for a new tool, service or project we’d like to explore, and another you might be helping us screen candidates. 
  • You are extremely attentive and run a tight ship when it comes to project management, organization and details. Not even a spelling error can escape your eagle eyes.
  • You have a natural knack for enabling your boss to focus on company strategy and vision by proactively handling all potential distractions. You understand the bigger picture and help them prioritize and stay focused on high value work. 
  • You have a professional and mature communication style that executives trust to represent their voice when responding on their behalf. You are tactful and resourceful and resolve 95% of an executive’s inbox and only escalate the truly necessary. 
  • You pride yourself on your ability to manage up, troubleshooting whatever you can in advance, and presenting possible solutions with research to back up your recommendations. 


Requirements

  1. 3+ years experience as an executive assistant, preferably to a CEO/Founder within a remote and/or startup environment
  2. Strong attention to detail and highly organized 

  3. Ability to prioritize and manage multiple projects and meet deadlines 

  4. Tech-savvy and quick to learn new things

  5. Proactive problem solver

  6. Professional communicator

  7. Ability to work on own initiative with little direction



To start, we are ideally looking for someone who can commit up to 20 hours a week to this role (with opportunity to increase hourly dependent on your success and mutual fit). 


This is a 100% remote role. You can live anywhere in the world, but you must be available on weekdays between our core working hours of 10am-2pm CET (Central European Time) so you can interact with the CEO and the rest of the team.




Entry-Mid Level
Part Time
Anywhere (100% Remote)

Content Marketing Manager in Canada, US

13 days ago
Tailscale
We're seeking a full-time Content Marketing Manager to join our growing team. Your work will touch a variety of channels, from blog copy to website, email, and social copy. You will participate in the development of our company voice, articulate our vision, communicate our values, and build awareness. Your audiences will be CTOs/CSOs, engineers (developers) and their leadership, product managers, and others involved in IT security and connectivity.

Because we’re an early-stage and fully remote company, we’re looking for a motivated individual who can think on their feet, enjoys collaborating with highly technical teams, and is comfortable working asynchronously.


Requirements

You will:

  • Maintain our brand voice, keeping it consistent across Tailscale marketing and company materials.
  • Manage our blog program. This entails managing the blog calendar, editing blog posts for grammar and style consistency, writing original blog posts, and publishing final blog posts.
  • Act as the editor-in-chief of the blog by distilling technical concepts into clear, concise, and engaging content.
  • Work closely with outside agencies and contractors on writing and editing projects as well as maintaining the editorial calendar.
  • Manage and maintain a continuous stream of content emphasizing Tailscale’s features and benefits, blending your own writing with work from the engineers, co-founders, designers, and support.
  • Work with the Marketing team to craft public-facing messaging and copy.
  • Write original copy and edit content for a range of corporate marketing and communications materials.
  • Collaborate with relevant stakeholders to own the process from concept development to delivery of the final product.


Ideally, you have:

  • 2+ years of professional writing and editing experience
  • Strong writing and editing skills
  • A sensitivity to nuanced tone and meaning
  • Excellent grammar
  • Familiarity with tone and concepts in B2B SaaS
  • Ability to learn complex subjects quickly


It’s nice if you have:

  • Experience in writing social media copy
  • Experience in working with a B2B blog/content engine


Some potential success criteria:

  • Increase in new net website and social media traffic growth
  • Increase in signups
  • Increases in key search engine keyword rankings


You should include these in your application:

  • Your resume
  • Some examples of past work (Ideally, a reference to one writing sample and a reference to one you edited. The more technical, the better.)


Benefits

Tailscale is a fully remote company with employees in both Canada and the United States. We offer:

  • Flexible (and reasonable) working hours -- work/life balance is exceptionally important to us
  • Competitive compensation and stock options
  • Comprehensive medical/dental benefits
  • 4 weeks of paid vacation (standard across the company)
  • An allowance for equipment to help you personalize your workspace



This is a full-time position. Our team is spread across Toronto, Montréal, New York City, Seattle, San Francisco, Waterloo, Berkeley, Ottawa, Victoria, Phoenix, and elsewhere. We prefer someone based in Canada or the continental United States who can maintain several hours a day of overlap with the Eastern timezone.

Tailscale is proud to be an equal opportunity employer and is committed to building a work environment that is both diverse and inclusive. All qualified applicants will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sex, sexual orientation, ethnicity, creed, color, national origin, marital status, disability, veteran status, genetic information, or age. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

Only candidates selected for interviews will be contacted. No recruiters, please.


Mid Level
Full Time
Americas

Senior Backend Engineer in Remote

13 days ago
Circular
There's a talent to hiring people. You cannot leave it all to an algorithm and a chatbot. And you don’t have to do it all alone.


Circular is a community of talent managers committed to referring talented people they know and providing a positive candidate experience.


Recruitment, re-humanised.


We launched our community over two years ago and we already close hundreds of tech hires every year –for companies hiring remotely or within Spain (for now). We’re a team of 15 ultra-motivated software engineers, designers, account managers, and talent advocates convinced that recruiting doesn’t have to be a brutal and ruthless industry.

We’re now facing a huge expansion phase and looking for a process-savvy and product-driven senior backend engineer.



Our culture

We believe that a strong set of values are needed to fulfill our mission. Values that inform every decision we make, every day; concrete and specific ideas that are easy to understand and that guide our relationship with our projects, our customers, and how our team works together.


  • Human: We put people first, we’re not a family but we’re a team in which we deeply care for each other. We’re conscious that the work we do at Circular has a positive impact on people’s lives.
  • Clear: if it’s not self-explanatory; you need to rewrite it, rebuild it, or redefine it.
  • Accountable: radical transparency in objective setting and performance leads to clear responsibility and no arbitrariness.
  • Efficient: we are no fans of crunch time so we don’t waste time on non-core tasks, plan in advance, foster focus, prioritize and re-prioritize to-do lists, avoid meetings and presentations, etc.
  • Fast but excellent: it is possible to move quickly and have high-quality standards. We encourage candid, constructive feedback and acknowledge everything can always be improved.
  • Diverse and inclusive: We are a team with different backgrounds because we know it leads to a better outcome. Every team member and the whole Circular community participate in how we build Circular.


What will you be doing?

During 2021 we will be scaling the Circular community in our current cities (Madrid, Barcelona and Remote within Europe) and expanding to new markets. Additionally we will have a very clear picture on how to execute our next stage of Product Market Fit.

To achieve that growth we need to continue testing things and proving hypotheses. And we need to do it fast.


How do we keep going fast as we grow? How do we go even faster while ensuring our product keeps a very high standard? You will be fundamental in answering these questions.

As a Senior Backend Engineer you’ll be working full time on improving the Circular product and our Product Development Cycle so we can get there!


We'll let you know more during the interviews, but some example projects you will be working on in the first few months:

  • Improve our matching rate by implementing an automated ranking and dispatching system, possibly introducing some machine learning fairy dust.
  • Evolve our backend architectures and improve performance of the overall code base.
  • Come up with an automated/unit testing strategy that will allow us to release features faster and more safely.


How do we work?

Our stack is based on Django (we’re on Django 3.1 and Python 3.8) and all our frontend code is built using Bootstrap components using either plain Django templates or, increasingly, React.

Circular is hosted on AWS, deployed with Docker on Fargate and all of our data is on a Postgres database on RDS and in a Redis ElastiCache cluster. Everything is managed by AWS and there’s virtually no DevOps to perform at this point. Deployment and Continuous Integration are completely automated and we deploy to production several times per day.

We have a lean and pragmatic approach to product and software development. Linear is our main organizing tool, with GitHub Pull Requests for code review and a lot of Google Docs and Notion for everything else. Our design system lives on Figma where we can all interact with it.



Job requirements

Who's this opportunity for?

Someone with 5 to 7 years of relevant work experience. That means you’ve probably been in a startup or agile corporate team before. We’re open to people from different backgrounds but it’s important to us that you can demonstrate performance in a small, fast paced team.

  • Ideally someone with strong Python experience on Django projects. Although this is not required, you need to be able and willing to learn Django and get up to speed with our technology of choice.
  • A person that has been technical lead or senior tech member in a small team, working very closely with a Product Manager.
  • Someone who is happy and comfortable in a very independent environment. You should have strong communication skills and high ethical and work standards that will help you make the many micro-decisions you’ll need to make to move fast.
  • Someone who wants full exposure to the world of scaling a startup and evolving Product Market Fit. We’ll include you in many discussions outside the comfort zone of the technical world. From product strategy to communication to design and branding. This is a high impact role!


What we can offer

  • €40k-€60k annual salary depending on your experience
  • A very competitive pack of stock options (defined as a percentage of your salary)
  • Whatever hardware and software you need for the job. We currently work with Apple Macbook Pros (13”) with external displays.
  • Full-remote work within the European timezone and the option of going to our Madrid office.
Senior Level
Full Time
Europe

Head of Content in Remote

13 days ago
CoinTracker
CoinTracker is a portfolio assistant for cryptocurrency. It is used by over 350,000 cryptocurrency holders collectively tracking over $20 billion in crypto assets. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets.

Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:💲 Over $20B in exchange crypto assets are tracked on CoinTracker📈 Profitable and growing 14X year over year🤝 Partnered with Coinbase, TurboTax, and other industry leaders💼 Backers including Y Combinator, Initialized Capital, Serena Williams, and more🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture and hiring process.


Your opportunity:

Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve peoples' lives. As the Head of Content, you will own all the media that CoinTracker generates from social content to blog posts to videos to in-depth product guides and more.


You will:

  • Build a world-class content machine that helps everyone from beginners to policymakers to seasoned financial experts understand cryptocurrency.
  • Develop and drive a content roadmap that elevates the CoinTracker brand and generates excitement for cryptocurrency as a whole.
  • Make CoinTracker the go-to destination for learning about cryptocurrency.
  • Turn CoinTracker's content into a top notch product of its own.


You may enjoy this role if you:

  • Love storytelling.
  • Are savvy with various communication channels such as social, blog, video, podcast; both long-form and short-form.
  • Relish the opportunity to evangelize cryptocurrency.


We're looking for someone who:

  • Is an exceptional communicator.
  • Has a proven track record of creating best-in-class content and using it to drive growth for a product.
  • Has experience working in the fintech and/or cryptocurrency space.
  • Works effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT.
  • Thrives in an early-stage startup environment with less stability and more ambiguity.


What's it like working at CoinTracker?

We are a fully distributed, tight-knit team spread across North America and Europe. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Intercom, Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through two-week sprints, standups, all hands and socials. We aim to empower every individual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you!
Mid Level
Full Time
Anywhere (100% Remote)
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